Connection Steps
To integrate Jira Cloud with Enjo, start by logging into the Enjo dashboard, navigating to Settings, selecting Apps, and then clicking on +Connect Apps to choose Jira. Follow the on-screen instructions to add a new Jira cloud connection, enter your Jira URL, create a Jira App link, review and provide necessary details, and finally, connect the accounts to enable seamless integration.
Settings
Once the Jira connection is established, you can manage it under Dashboard->Settings->Apps. Here, you can view and further configure the connected workspace Jira account. You also have the option to delete the connection if needed.
User Mapping
Enabling User Mapping allows you to map Enjo users to Atlassian accounts for team members. This feature helps in linking Enjo users with their corresponding Atlassian email IDs, facilitating smoother collaboration and user identification within the integrated platforms.
Automatic Mapping of Users
Enjo simplifies user mapping by automatically attempting to match Jira accounts to Enjo accounts based on profile similarities. It scans and matches profiles with confidence, potentially mapping a significant percentage of accounts. Once mapped, accounts will appear as unverified, streamlining user identification and interaction.
Guest Facilitation
Guest Facilitation allows unverified users to participate in Jira activities, such as creating and updating requests. Administrators can authorize Jira account access for guest users, enabling them to contribute to discussions through the Facilitator's Account. Verified users continue to utilize their accounts, while unverified users leverage guest facilitation.
Personal Settings
In Personal Settings, users can verify their Jira accounts for comprehensive utilization of Enjo features. Verification enables full integration benefits, including creating Jira tickets from Slack/MS Teams and performing ticket updates. By verifying the account in the 'My Account' section, users can access and manage their Jira information effectively.
Use Cases
Enabling the integration between Jira and Slack, Teams, or webchats enhances workflow efficiency by enabling seamless Jira ticketing directly from these platforms. Admins can automate ticket creation, set up notifications, and streamline IT team operations. Explore the possibilities of Jira integration with Enjo for optimized task management.
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