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Enjo Google Drive Integration Guide

Overview of Enjo Google Drive Integration

Enjo supports seamless integration with Google Drive, allowing users to enhance knowledge generation and access within the workspace.

Connection Steps for Google Drive Integration

To connect Enjo to your Google Drive account, follow a simple step-by-step process: Step 1: Login to the Enjo dashboard and navigate to Settings-Apps. Step 2: Click on 'Connect Apps' and choose 'Google Drive'. Step 3: Enter a connection name, choose visibility scope, and proceed. Step 4: Authenticate your Google account by following the on-screen instructions. Step 5: Grant necessary permissions for Enjo to read and download files. Step 6: Confirm the connection by clicking 'Allow' and enable Enjo AI Agents to utilize the Google Drive connection.

Utilizing the Integrated Google Drive Connection

Once the connection is established, users can find their Google Drive connection under Apps. This integration allows eligible Enjo AI Agents to leverage Google Drive for knowledge generation within the workspace, enhancing efficiency and collaboration.

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Enhance Workflow Efficiency with Enjo's Jira Cloud Integration

Connection Steps

To integrate Jira Cloud with Enjo, follow these steps: Login to the Enjo dashboard, navigate to Settings, select Apps, click on +Connect Apps, choose Jira, add a new connection, select Jira Cloud, enter your Jira URL, create a Jira App link, review and confirm the link details, add Consumer key, Consumer name, and Public key, acknowledge completion, and connect.

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Enhancing Workflow Efficiency with Enjo App Integrations

Streamlined Business Connectivity

Enjo App Integrations offer seamless connectivity to various business systems, providing a centralized platform for data exchange and workflow automation. By integrating with popular tools like Jira, Confluence, Salesforce, SharePoint, and more, users can enhance productivity and collaboration across different departments.

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Enhancing Collaboration with Enjo's Confluence Server Integration

Pre-requisite: Whitelist Enjo IP addresses

Before integrating Enjo with your Confluence Server account, ensure that Enjo servers are reachable from your Confluence DC/Server host. To achieve this, you need to whitelist specific Enjo host IP addresses. For inbound connections from Enjo Servers, whitelist the IP address 44.228.165.179. For outbound connections to Enjo Servers (specifically for webhooks), whitelist the IP address 52.33.191.85 on port 443.

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Enhancing Customer Support with Enjo Answers

Overview of Enjo Answers

Enjo AI Agents leverage Enjo Answers to provide precise and consistent responses to customer queries. This built-in knowledge source consists of Question-based Answers for specific queries and Topic-based Answers for a broad range of question intents within a topic. Topic-based Answers act as fallback options when semantic search on Question-based Answers fails, allowing for configuration of responses to various questions.

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Enhancing Customer Support with Zendesk Help Center Integration by Enjo

Introduction to Enjo Zendesk Integration

Enjo offers seamless integration with Zendesk Help Center, allowing users to enhance their customer support processes and efficiency. By connecting Enjo to Zendesk, businesses can streamline their support operations and provide a more personalized experience to their customers.

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