Introduction to Salesforce Cases Integration
Enjo supports integration for Salesforce cases, providing a seamless connection between your customer support system and AI-powered solutions. By integrating Enjo with Salesforce cases, businesses can optimize their support processes and enhance customer service efficiency.
Connection Steps for Integration
To integrate Salesforce cases with Enjo, follow these simple steps: 1. Login to the Enjo dashboard and navigate to Settings-Apps. 2. Click on 'Connect Apps' and select 'Salesforce cases' from the list. 3. Select 'Add New' to initiate the integration process. 4. You will be redirected to the Salesforce login page where you need to allow access. 5. Once the connection is established, you can view it under Apps on the Enjo dashboard. This integration enables every Enjo AI agent in the workspace to leverage the connection for enhanced support capabilities.
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