Ensuring Data Compliance and Security with Eden AI

Eden AI

Ensuring Data Compliance and Security with Eden AI

Redundancy and Service Levels

Eden AI ensures redundancy in case of any downtime by utilizing backup servers located in London and Dublin, guaranteeing an SLA of 99.9% uptime. This redundancy strategy helps to maintain service continuity and reliability for users.

GDPR Compliance

Eden AI strictly complies with GDPR regulations and does not store any user data. The platform acts as a secure hub that redirects to various AI APIs, each with its own data compliance policies. Users can refer to the individual providers for more information on data handling.

Data Access and Confidentiality

Only authorized personnel and integrated AI service providers have access to user data within Eden AI. Information is solely used for providing AI functionalities and is treated with strict confidentiality. Processed data is promptly removed from servers within 24 hours to enhance data privacy.

Jurisdiction of Services

The jurisdiction of services within Eden AI depends on the specific AI service providers integrated into the platform. Users can refer to individual provider policies for jurisdiction details, ensuring transparency and compliance with local regulations.

Authentication and Confidentiality Measures

Eden AI employs secure API keys for authentication and authorization, ensuring only authorized clients can access the services. Strong encryption algorithms like TLS are used for secure communication between client systems and API endpoints, safeguarding data from unauthorized access or tampering.

Data Segregation and Isolation

Client information is segregated and isolated from other entities using the service through robust application layer controls. Data separation techniques are implemented to prevent cross-contamination, ensuring the privacy and security of user data with no overlap between different clients.

Data Persistence and Deletion

Processed data in Eden AI is not persistently stored by default and is discarded after API invocation. This practice ensures that user data is not retained unnecessarily, aligning with data privacy and security best practices.

Encrypted Communication

All communication within Eden AI services is encrypted using secure protocols like HTTPS to maintain data confidentiality and integrity during transmission between client systems and APIs. This encryption ensures secure data flow and protection against unauthorized access.

Cybersecurity Guarantee

Eden AI offers contractual guarantees on cybersecurity topics to support service provision, including measures to ensure the security and integrity of the services provided. Agreements with service/API providers include cybersecurity provisions to enhance overall system security.

Data Breach Handling

In the event of a data breach or security incident, Eden AI follows a documented process for incident response. This includes notifying affected users, conducting thorough investigations, and implementing remediation measures to prevent similar incidents in the future, ensuring user data protection.

Security Measures Against Cyber Attacks

Eden AI implements a range of security measures, including regular audits, vulnerability assessments, and penetration testing to protect against data breaches and cyber attacks. Incident response plans are in place to swiftly address and mitigate security incidents, ensuring the platform's robust security posture.

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