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Enhancing Security Measures with Gainsight: A Trusted Enterprise Solution

Certified By Industry Standards

Gainsight is trusted by companies of all sizes and industries to protect their critical customer data. By meeting essential compliance standards, Gainsight ensures that its security model goes above and beyond to meet customer needs.

Access Controls

Role-based Access Controls (RBAC) provided by Gainsight enable users to have access only to the information necessary for their tasks, enhancing data security and minimizing unauthorized access.

Data Encryption

Gainsight employs various encryption methods, including transport, at-rest, PGP, and email API encryption to safeguard data integrity and confidentiality across all levels of operation.

Security & Privacy Protocols

Gainsight implements robust security and privacy protocols that shield customers from threats at multiple layers, spanning from physical security to application security, ensuring comprehensive protection.

Availability & Recovery

With Business Continuity and Disaster Recovery programs in place, Gainsight guarantees operational readiness, with uptime and availability metrics openly accessible on their status site for complete transparency.

Privacy & Compliance Commitment

Gainsight places a high value on privacy by implementing stringent technical, contractual, and operational controls. Committed to setting the gold standard in compliance, Gainsight adheres to industry best practices and regulatory guidelines.

Protecting Customer Data with True Security

For Gainsight, providing a secure environment is paramount to safeguarding customer data, platform integrity, and stakeholders. Their unwavering dedication to robust security measures forms the bedrock of ensuring exceptional privacy.

Maintaining Privacy Standards

Gainsight prioritizes privacy across all interactions, from website visitors to clients and their customers. By upholding stringent privacy practices and policies, Gainsight creates a secure environment for all stakeholders involved.


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Empowering IT and Analytics Teams with Gainsight Solutions

Eliminate Silos and Consolidate Your Data

Maximize efficiency by centralizing customer data, reducing the number of applications needed to manage, and streamlining workflows. Gainsight allows your team to have direct access to the necessary data, aligning stakeholders with a unified view of the customer. By standardizing every aspect of your business on a shared customer definition, you can provide each team the flexibility to focus on their specific customer aspects without deviating from the centralized definition.

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Unlock Customer Insights with Gainsight for Executives

Centralize Customer Data for Enhanced Visibility

Gainsight for Executives allows you to centralize all customer data, providing visibility and maximizing efficiency across all functions within your organization. By having easy access to essential metrics, you can engage in more meaningful conversations about the strategic direction your company and customers are heading.

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Enhancing Customer Success with Gainsight Resources

Gartner® Magic Quadrant for Customer Success Platforms

Discover why Gainsight has been recognized as a Leader in the Gartner® Magic Quadrant for Customer Success Platforms in October 2024. This acknowledgment highlights Gainsight's commitment to providing top-tier solutions in the field of customer success platforms.

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Revolutionizing Customer Success with Gainsight Resources

Gartner® Magic Quadrant Recognition

Discover how Gainsight has been acknowledged as a Leader in the October 2024 Gartner® Magic Quadrant for Customer Success Platforms, showcasing its exceptional capabilities and leadership in the industry.

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Enhancing Customer Success with Staircase AI by Gainsight

Automated Customer Intelligence

Staircase AI by Gainsight revolutionizes customer success by automating the analysis of all customer communications. The AI-driven platform accurately identifies at-risk customers, enabling proactive measures to prevent churn. By leveraging real-time sentiment analysis and identifying potential risks and opportunities from every conversation, Staircase goes beyond traditional customer success solutions.

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