Eliminate Silos and Consolidate Your Data
Maximize efficiency by centralizing customer data, reducing the number of applications needed to manage, and streamlining workflows. Gainsight allows your team to have direct access to the necessary data, aligning stakeholders with a unified view of the customer. By standardizing every aspect of your business on a shared customer definition, you can provide each team the flexibility to focus on their specific customer aspects without deviating from the centralized definition.
Leverage a Pre-built Database Architecture
Gainsight offers a pre-built database architecture that comprehensively represents all customer interactions, eliminating the need to design a customer model from scratch. This platform seamlessly integrates various customer data formats, ranging from CRM to telemetry data, freeing your team from creating a new architecture. By extending an existing purpose-built architecture, you can enhance operational efficiency and focus on your organization's specific needs.
Automate Insight Generation, without a Line of Code
With Gainsight, automate data preparation processes using an intuitive point-and-click engine capable of executing over 15 transformations on extensive data volumes. Through in-memory processing, validate and explore your data with a graphical interface that simplifies data visualization. Design and automate custom scorecards to interpret data trends and indicate customer health. Streamline processes without writing a single line of code, empowering your team to derive actionable insights efficiently.
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