Comprehensive PXM Support Services
Salsify Support offers a comprehensive portfolio of Product Experience Management (PXM) support services dedicated to helping customers succeed on the digital shelf. From standard support to premium offerings, Salsify ensures optimized levels of support for all your PXM needs.
Standard Support
Salsify customers benefit from the online resources and support included in the Standard Support plan. This level of support provides a foundation for navigating the platform and resolving basic issues efficiently.
Premium and Premium Plus Support
For enhanced support, Salsify offers Premium and Premium Plus Support options. These tiers provide unlimited self-service access to online tools, support tickets, and standard service-level agreements (SLAs), ensuring a higher level of assistance.
Maximizing Business Outcomes
With the Premium and Premium Plus Support offerings, customers can access a wide range of services designed to maximize business outcomes. Whether it's troubleshooting, guidance on platform features, or strategic advice, Salsify's support services cater to diverse needs.
Choosing the Right Support Plan
Explore Salsify's support plan options to find the best fit for your business. Whether you require basic assistance or advanced support with personalized attention, Salsify's support offerings can be tailored to meet your requirements.
Get Started with Salsify Support
If you're interested in leveraging Salsify's support services, connect with your account manager for more information on how to get started. Elevate your digital shelf experience with Salsify's expert support team by your side.
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