Enhancing Security and Flexibility with Cisco Umbrella at Room & Board

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Enhancing Security and Flexibility with Cisco Umbrella at Room & Board

Challenges Faced by Room & Board

Room & Board, a leading home furnishings retailer, encountered several challenges in adapting to a newly-hybrid business environment. These included the need to connect cloud-based application traffic to the internet quickly, ensuring security without backhauling general internet traffic, securing traffic and data across various endpoints, and implementing a defense-in-depth approach by layering security technologies.

Solutions Provided by Cisco Secure at Room & Board

To address these challenges, Room & Board leveraged Cisco SecureX, Cisco Umbrella, and Cisco Secure Endpoint, along with other Cisco security solutions like Cisco Secure Malware Analytics, Cisco Secure Access by Duo, and Cisco Secure Client (AnyConnect). Additionally, they utilized Cisco Secure Email, Secure Management Appliance (SMA), Cisco Firepower, Cisco Secure Network Analytics (Stealthwatch), and Cisco Advanced Malware Protection (AMP) to strengthen their security posture.

Results Achieved by Room & Board

By implementing Cisco's integrated security solutions, Room & Board was able to acquire top talent, expand their customer base, and create a remote-friendly workspace. They successfully eliminated friction for their multi-generational customer base, allowing for seamless interactions and expanding customer relationships to any location. The shift to a cloud-native security architecture enabled Room & Board to provide superior experiences to customers, both in-store and virtually, resulting in increased flexibility and faster feature delivery times.

Securing a Multi-Cloud Environment

Room & Board's reliance on Cisco Secure Endpoint for securing mobile endpoints and Umbrella SIG DNS protection for local DNS servers ensured comprehensive security for their devices. By combining Secure Endpoint with the roaming client from Umbrella, Room & Board implemented DNS security, data loss prevention (DLP), and cloud proxy services effectively, safeguarding their network from potential threats.

Expanding Customer Base with Cloud-Native Security

The implementation of an integrated and robust cloud-native security architecture provided by Cisco enabled Room & Board to reach new customers in diverse locations. This approach allowed the company to offer personalized experiences to customers, even in areas without a physical showroom. The flexibility and agility provided by Cisco security technologies empowered Room & Board to adapt quickly to evolving customer needs and deliver exceptional service in any setting.

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