Comprehensive Guide to Chartmetric: Terms of Service, Subscriptions, and More

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Comprehensive Guide to Chartmetric: Terms of Service, Subscriptions, and More

Understanding Chartmetric's Terms of Service

Before using Chartmetric's services, it is essential to carefully read and understand the Terms of Service. These terms outline the conditions of use for the https://chartmetric.com website operated by Chartmetric, Inc. By accessing or using the service, users agree to comply with these terms. It is important to note that these terms apply to all visitors, users, and others who wish to access or use the service. If any part of the terms is disagreeable, users are advised not to access the service.

Subscriptions and Billing Cycles

Chartmetric offers certain services on a subscription basis, where users are billed in advance on a recurring basis according to a Billing Cycle. Billing cycles can be set monthly or annually based on the chosen subscription plan. Automatic renewal occurs at the end of each Billing Cycle unless the subscription is canceled. Users can manage Subscription renewals through their online account or by contacting customer support. Providing accurate billing information, including a valid payment method, is crucial to processing subscription fees. In case of billing failure, Chartmetric issues electronic invoices for manual payments.

Artist Tier and Fee Changes

The Artist Tier within Chartmetric's services is exclusively for individuals primarily involved in music professions like musicians, performers, songwriters, or composers. Users subscribing to this tier must warrant their primary trade as musical. Chartmetric reserves the right to suspend or terminate subscriptions for individuals not meeting this requirement. Additionally, any changes in subscriptions result in pro-rated credits towards new subscriptions. It is essential to adhere to these guidelines to ensure uninterrupted access to the platform.

Refunds and Termination

Cancellation of a Subscription within Chartmetric results in the cessation of future charges associated with the subscription. Users can inform Chartmetric of their intent to cancel at any time, with cancellation taking effect at the end of the current billing period. Account security is paramount, and users are responsible for maintaining the confidentiality of their account and password. In case of any security breach or unauthorized account use, immediate notification to Chartmetric is necessary.

Legal Compliance and Amendments

Chartmetric's services are governed by the laws of California, United States. The platform reserves the right to modify or replace the Terms of Service at its discretion. Users are notified of any material changes with a 30-day notice. Continued use of the service after revisions implies acceptance of the updated terms. Compliance with these Terms ensures a smooth and satisfactory experience while accessing Chartmetric's comprehensive analytics and tools for music professionals.

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