Enhancing Accessibility with ChargePoint Cloud Services

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Enhancing Accessibility with ChargePoint Cloud Services

Commitment to Accessibility

ChargePoint is dedicated to creating top-tier EV charging stations, software, and services that deliver a seamless charging and charge management experience for all individuals, including those with disabilities. Ensuring that everyone can participate in the future of mobility is a core value for us.

Accessibility in Software

To guarantee equal access, respect, dignity, and independence for all users, ChargePoint adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard. We collaborate with accessibility experts and people with disabilities to guide the accessible development of our digital products and services. Our driver portal web application is specifically designed to meet accessibility requirements and you can find a Voluntary Product Accessibility Template (VPAT) for it on our website.

Key Accessibility Provisions

Some of the accessibility features offered by ChargePoint include super zooming up to 400%, strong color contrast in light and dark modes, correct focus when opening and closing modals or dialogs, the ability to complete tasks without a mouse (keyboard-only navigation), and additional context for form controls. These provisions aim to enhance the user experience for individuals with disabilities.

Accessible Charging Stations

ChargePoint collaborates with policymakers to establish standards and regulations concerning accessible charging. We strive to meet all relevant requirements for the deployment and operation of accessible EV charging stations. As these regulations evolve, we will provide local resources to assist customers in designing and deploying charging equipment according to best practices and regulations.

Support and Contact Information

ChargePoint places a high value on meeting the needs of all users. If you encounter any accessibility challenges while using our digital properties, please reach out to us at accessibility@chargepoint.com. We are here to assist and ensure that everyone can benefit from our services.

Third-party Content Disclaimer

Please note that while our website and mobile app may contain links to third-party sites or incorporate third-party services, we cannot guarantee the accessibility of this content. However, we are continuously working to enhance accessibility across all aspects of our offerings.

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