Revolutionizing Dealerships with CDK Global's Dealership Xperience Platform

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Revolutionizing Dealerships with CDK Global's Dealership Xperience Platform

The Problem with Bolt-On Solutions

Many dealerships have been burdened with rising costs and broken workflows due to the use of bolt-on point solutions alongside their DMS. Integrating multiple vendors' solutions can result in an average monthly expense of nearly $30K, causing financial strain on dealerships. Moreover, these bolt-ons are often not integrated into the overall system, leading to broken workflows and reduced productivity.

Meeting Consumer Demands

Consumer concerns around lengthy car buying processes, waiting times, and transparency are addressed through the CDK Dealership Xperience platform. Studies have shown that consumers are dissatisfied with the time it takes to buy a car and the lack of transparency in service experiences. By utilizing the integrated suites offered by CDK, dealerships can streamline processes, reduce friction, and enhance customer satisfaction.

Integrated Suites for Enhanced Operations

The CDK Dealership Xperience platform offers a range of integrated suites to cover every aspect of dealership workflows. For instance, the Foundations Suite strengthens departments from the ground up, while the Fixed Operations Suite focuses on building loyalty and maximizing income. The Intelligence Suite incorporates advanced analytics and AI to help dealerships stay ahead of the competition.

Tailored Solutions

By contacting CDK Global for a demo, dealerships can have their specific needs examined and addressed through the full Dealership Xperience platform. Whether it's modern retail solutions, fixed operations, or intelligence tools, CDK offers a comprehensive approach to revolutionizing dealership operations and enhancing the consumer experience.

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Empowering Independent Software Vendors with CDK Global Solutions

Partnering For Data-Driven Success

CDK Global provides Independent Software Vendors (ISVs) with cutting-edge Data and Intelligence solutions that enable seamless integration and selling to dealers. By partnering with CDK, ISVs can access the tools needed to enhance their offerings and expand market reach.

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Revolutionize Auto Retailing with CDK Global

Modernize Car Buying and Selling

CDK Global offers cutting-edge digital retailing solutions that go beyond the traditional dealership experience. By integrating online and showroom transactions seamlessly, CDK creates a holistic omnichannel experience for both dealers and customers. This modern approach to car buying and selling not only streamlines processes but also enhances customer satisfaction and engagement.

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CDK Global: Elevating Customer Support to the Next Level

Exceptional Customer Care Portal

CDK Global is dedicated to putting its customers at the core of all activities, ensuring personalized, proactive, and consistent experiences every day. To achieve this, CDK offers exceptional levels of support and care through modern and intuitive tools. The Customer Care Portal serves as a key hub for accessing various support options for all CDK products. From AI-driven self-service to live agent chat, phone support, and online case submissions, the portal provides seamless and efficient assistance around the clock.

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Transforming Automotive Industry with CDK Global Data and Intelligence Solutions

Partnering with ISVs for Data-Driven Success

CDK Global offers Data and Intelligence solutions for Independent Software Vendors (ISVs) to seamlessly integrate and sell to dealers. By partnering with CDK, ISVs gain access to tools that enable them to connect dealers, manufacturers, and providers efficiently, opening up new opportunities and choices for dealerships.

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Unlocking Automotive Success with AI: Insights and Innovations by CDK Global

The Impact of AI in Automotive Industry

The automotive industry is witnessing a transformative shift with the integration of Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) technologies. CDK Global's recent research showcases that 68% of dealerships have experienced positive impacts on their operations due to AI adoption, reflecting a significant trend in the industry. By surveying nearly 250 executives and department heads, CDK Global's study provides valuable insights into the current perceptions and future prospects of AI in the automotive retail sector.

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