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Revolutionizing Dealership Recruiting and Retention in the Digital Age

Challenges in Auto Dealership Recruiting and Retention

The current U.S. unemployment rate poses significant challenges for auto dealerships of all sizes in terms of recruiting and retaining skilled staff. With a need to replace a large number of technicians annually and struggles to retain sales professionals, the industry is facing a retention crisis. The 2024 CDK Dealership Workplace Study revealed that a considerable portion of employees are contemplating leaving their current positions, emphasizing the urgent need for effective recruiting strategies.

Impact of Social Media on Recruiting and Retention

The emergence of a technology-savvy workforce that is deeply engaged with social media presents a unique challenge and opportunity for dealerships. Social media platforms have transformed the way job seekers explore opportunities and share their work experiences. Platforms like Indeed and Glassdoor provide a transparent space for employees to review workplaces, affecting both recruiting and retention efforts.

Innovative Recruiting Strategies

To attract top talent in the digital era, dealerships must leverage social media effectively. Posting job openings on platforms like LinkedIn and incorporating video and photo content can help in standing out to potential candidates. Moreover, exploring alternative platforms like TikTok, where career advice and networking opportunities abound, can be particularly beneficial for reaching younger demographics.

Enhancing Employee Retention Through Social Media

While traditional retention strategies remain valuable, social media offers a cost-effective way to bolster employee morale and strengthen dealership culture. Acknowledging and celebrating exceptional employee performance on social platforms can contribute to a positive work environment. Encouraging staff to showcase their authenticity on social media can also humanize the dealership and attract customers through genuine connections.

Harnessing the Power of Social Media for Long-Term Success

Social media provides a powerful tool for building and maintaining the reputation of a dealership year-round. By actively engaging with potential recruits and existing employees online, dealerships can convey their values, culture, and ethos authentically. Embracing social media as a recruitment and retention strategy can yield significant benefits in terms of attracting talent, retaining staff, and fostering a positive workplace environment.


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Revolutionize Your Dealership Operations with CDK Global's Back Office Solutions

Move Your Whole Dealership Forward

In the fast-paced world of automotive dealerships, having efficient back-office systems is crucial to success. CDK Global's back-office solutions can help you break down walls between departments, providing a clear understanding of how your dealership is running. By removing these obstacles, you can see a more complete picture of your operations immediately, allowing you to make informed decisions and drive your business forward.

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CDK Global Friction Points 2024 Study: Improving Customer Relationships in the Automotive Industry

Understanding Car Buyers' Expectations

In the wake of the pandemic, the automotive industry has made a steady return to its pre-pandemic state by the end of 2023. However, car buyers are still approaching their purchases with heightened expectations influenced by their pandemic experiences. To shed light on these changing dynamics, CDK Global conducted a comprehensive study involving nearly 1,200 car buyers and around 350 dealerships. The aim was to identify pain points and opportunities for improvement in dealerships nationwide over the past year.

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Effective Community College Recruitment Strategies for Automotive Dealerships

Connecting with Community Colleges

Recruiting entry-level staff for your dealership can be a challenging task, but by utilizing community college recruitment strategies, you can proactively seek out talented individuals. With nearly 40% of undergraduates in the U.S. attending community colleges, these institutions are a prime source for young, local, and motivated candidates looking for part-time work or internships.

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Enhancing User Experience through CDK Global Cookie Policy

Understanding Information Collection on CDK Global

CDK Global, with a focus on user privacy, collects personally identifiable information (PII) and other data. This includes information you provide through forms, communication, or during site visits. Your IP address, browser type, and device identification data may also be gathered.

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CDK Global - Guard Against Connection and Security Failure with Network & Communication Services

The Importance of Network & Communication Services

In today's digitally-driven world, the backbone of any successful business lies in its network and communication infrastructure. CDK Global understands the critical role that reliable and secure communication systems play in the automotive industry, especially for dealerships. With the increasing reliance on technology for every aspect of operations, from customer interactions to inventory management, having a robust network and communication setup is non-negotiable. CDK Global's Network & Communication Services offer a comprehensive solution to guard against connection and security failures, ensuring that your dealership operates smoothly and securely.

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