Enhancing Customer Engagement with CDK CRM at Mazda Roseville

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Enhancing Customer Engagement with CDK CRM at Mazda Roseville

Powerful Engagement Strategies

Mazda Roseville, led by the dedicated Executive Manager Jason Griffin, prioritizes engaging with customers promptly and effectively to ensure a superior buying experience. With a focus on real-time communication, the dealership excels in engaging with customers within 15 minutes of contact during business hours, setting a high standard for responsiveness and customer service in the digital selling space.

Efficiency and Transparency with CDK CRM

Jason Griffin highlights the seamless flow and accessibility of CDK CRM that sets it apart from other CRM systems he has worked with. The integration of CDK CRM with CDK Digital Retail streamlines detailed deal structures, making processes simpler, faster, and more efficient for the entire Mazda Roseville team. By centralizing customer details and updates, the platform enhances visibility and facilitates quick responses to customer needs, ensuring a personalized and attentive approach.

Building Trust and Loyalty

The adoption of CDK CRM by Mazda Roseville has not only improved transparency and customer relationships but also increased trust and loyalty among customers. By leveraging real-time communication tools, the dealership has elevated customer engagement, resulting in improved retention rates, customer loyalty, and ultimately, a higher return on investment. The combination of CDK CRM and Digital Retail has empowered the team to deliver exceptional customer experiences, backed by reliable support from CDK.

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Empowering Automotive Dealerships with CDK Global Solutions

Mazda Roseville Knows How To Leverage the Power of Engagement

At Mazda Roseville, Executive Manager Jason Griffin highlighted the significant advantage their dealership gained by incorporating CDK CRM into their suite of tools. This enhancement in real-time communication has positioned them ahead of competitors like Carvana and Vroom in the digital selling space. Their success story showcases how CDK Global's solutions empower dealerships to engage with customers effectively.

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Transforming Dealership Operations with CDK Dealership Xperience at Greenway Automotive Group

The Partnership Renewal and CDK's Commitment to Innovation

CDK Global, a leader in automotive retail software solutions, has renewed its agreement with Greenway Automotive Group, a prominent dealership group in the U.S. This renewal extends the partnership that began in 2020 when Greenway transitioned from a competitor to CDK. The renewed agreement emphasizes CDK's commitment to providing Greenway with the innovative CDK Dealership Xperience platform, designed to revolutionize dealership operations in the digital era. Greenway's President, Carl Atkinson, highlights the significance of this partnership, expressing how CDK has been crucial to their success and emphasizing the value they place on this relationship.

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Empower Your Auto Dealership with CDK Global Email Preference Signup

Revolutionizing Auto Dealership Operations

CDK Global offers a cutting-edge solution for auto dealerships to streamline their operations and enhance customer satisfaction. By signing up for email notifications, dealers can stay ahead of industry trends, updates, and innovations, ensuring they are always well-informed and prepared to meet customer demands. CDK Global's email preference signup empowers auto dealerships to make data-driven decisions, optimize workflows, and drive profitability.

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Empowering Automotive Dealerships with CDK Global's Automotive CRM Solution

Drive Customer Engagement and Profitability

CDK Global's Automotive CRM software is designed to help automotive dealerships build stronger relationships and drive growth by putting customers first. With seamless integration with Digital Retail, Finance, Desking, Credit, and Compliance, the CRM solution optimizes operations and ensures a seamless customer experience. By connecting smarter and faster, dealers can make data-driven decisions to move their business forward with comprehensive reporting. This empowers dealers to drive profitability through customizable workflows that drive engagement and give customers the freedom to choose the experience they desire.

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Empowering Auto Dealerships with CDK Global's Fixed Operations Solutions

Why Trust Matters in Auto Repair Services

In the automotive industry, trust is a crucial element that can make or break customer relationships. CDK Global's Fixed Operations Solutions address the lack of trust that may be hurting profits for auto dealerships. Customers expect their vehicles to be maintained and serviced with the same care and precision as when they first purchased them. By providing transparent and reliable services, dealerships can build trust with customers and ensure they keep coming back. CDK Global helps take the fear out of repairs by making the process more approachable and less intimidating for customers. With tools that facilitate clear communication through text, voice, and video, dealerships can enhance customer understanding and demonstrate their expertise in a way that resonates with consumers.

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