Empowering Dealerships with CDK Global's Service Department Solutions

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Empowering Dealerships with CDK Global's Service Department Solutions

Building Trust and Enhancing Customer Experience

CDK Global's Service Department solutions aim to address the lack of trust that often impacts profits in the automotive industry. By providing dealerships with tools to make car servicing less intimidating for consumers, CDK Global helps build trust and rapport with customers. Through improved communication channels like text, voice, and video, dealerships can ensure that clients understand the repair process better, leading to increased trust and loyalty. By minimizing wait times and increasing efficiency, dealerships can enhance customer comfort and satisfaction.

Driving Service Efficiency and Profitability

CDK Global's Service Department solutions focus on boosting service efficiency and profitability for dealerships. By streamlining parts ordering processes and facilitating quick and accurate repairs, staff can spend less time searching for parts and completing repair orders, ultimately leading to higher customer satisfaction. Additionally, by incorporating technology-assisted services that build trust with customers, dealerships can improve overall service quality and retain clientele. These efforts directly contribute to increased profits for the fixed operations of dealerships.

Expanding CDK Global's Offerings for Automotive Industry Professionals

In addition to its Service Department solutions, CDK Global offers a comprehensive range of products and services tailored for various automotive industry professionals. From digital retail solutions and customer relationship management to dealer management systems and intelligence tools, CDK Global provides a holistic suite of offerings to support the diverse needs of auto dealerships, OEMs, independent software vendors, and heavy truck organizations. By continually innovating and evolving its solutions, CDK Global remains a trusted partner in driving growth and success for its clients across the automotive sector.

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Empowering OEMs and Dealer Networks with CDK Global Solutions

The Power of CDK Across the Customer Journey

At CDK Global, their focus is on empowering Original Equipment Manufacturers (OEMs) and Dealer networks to fully serve consumers throughout the entire customer journey, from shopping to owning their vehicles. By ensuring a seamless experience at every touchpoint, CDK helps build trust and loyalty between OEMs, dealers, and customers.

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Enhancing Customer Engagement with CDK CRM at Mazda Roseville

Powerful Engagement Strategies

Mazda Roseville, led by the dedicated Executive Manager Jason Griffin, prioritizes engaging with customers promptly and effectively to ensure a superior buying experience. With a focus on real-time communication, the dealership excels in engaging with customers within 15 minutes of contact during business hours, setting a high standard for responsiveness and customer service in the digital selling space.

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Empowering Automotive Dealerships with CDK Global Solutions

Mazda Roseville Knows How To Leverage the Power of Engagement

At Mazda Roseville, Executive Manager Jason Griffin highlighted the significant advantage their dealership gained by incorporating CDK CRM into their suite of tools. This enhancement in real-time communication has positioned them ahead of competitors like Carvana and Vroom in the digital selling space. Their success story showcases how CDK Global's solutions empower dealerships to engage with customers effectively.

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Transforming Dealership Operations with CDK Dealership Xperience at Greenway Automotive Group

The Partnership Renewal and CDK's Commitment to Innovation

CDK Global, a leader in automotive retail software solutions, has renewed its agreement with Greenway Automotive Group, a prominent dealership group in the U.S. This renewal extends the partnership that began in 2020 when Greenway transitioned from a competitor to CDK. The renewed agreement emphasizes CDK's commitment to providing Greenway with the innovative CDK Dealership Xperience platform, designed to revolutionize dealership operations in the digital era. Greenway's President, Carl Atkinson, highlights the significance of this partnership, expressing how CDK has been crucial to their success and emphasizing the value they place on this relationship.

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Empower Your Auto Dealership with CDK Global Email Preference Signup

Revolutionizing Auto Dealership Operations

CDK Global offers a cutting-edge solution for auto dealerships to streamline their operations and enhance customer satisfaction. By signing up for email notifications, dealers can stay ahead of industry trends, updates, and innovations, ensuring they are always well-informed and prepared to meet customer demands. CDK Global's email preference signup empowers auto dealerships to make data-driven decisions, optimize workflows, and drive profitability.

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