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Maximizing ROI with CDK Global's Modern Retail Solution

The Changing Landscape of Car Buying

In today's digital age, car buyers heavily rely on online resources to research and make informed decisions before visiting a dealership. CDK Global's modern retail solution caters to this changing landscape by offering a seamless digital retail platform that enhances the overall customer experience. This platform not only provides valuable insights into customer behavior and preferences but also integrates seamlessly with automotive CRM systems, allowing dealers to connect with customers on a personal level even before they step foot in the showroom.

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Enhancing Customer Experience: CDK Extends Service Agreement with Holman

Empowering Holman with Innovative Solutions

CDK, a leading automotive retail software provider, has recently announced a multi-year extension of its partnership with Holman, one of the largest privately-owned dealership groups in the U.S. This agreement ensures that Holman's retail dealerships will continue to benefit from the CDK Dealer Management System (DMS) and the Dealership Xperience Modern Retail Suite. These powerful software tools streamline the consumer-to-dealer buying journey, creating a cohesive and enhanced customer experience. Holman, a CDK customer since 2006, has played a crucial role in providing feedback that has influenced the design of industry-leading accounting capabilities, resulting in new workflows that significantly boost productivity and efficiency across operational areas.

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Unlocking Automotive Success with AI: Insights and Innovations by CDK Global

The Impact of AI in Automotive Industry

The automotive industry is witnessing a transformative shift with the integration of Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) technologies. CDK Global's recent research showcases that 68% of dealerships have experienced positive impacts on their operations due to AI adoption, reflecting a significant trend in the industry. By surveying nearly 250 executives and department heads, CDK Global's study provides valuable insights into the current perceptions and future prospects of AI in the automotive retail sector.

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Upholding Integrity: CDK Global Supplier Code of Business Conduct and Ethics

CDK Global's Commitment to Ethical Business Practices

CDK Global, along with its subsidiaries, places a strong emphasis on maintaining a stellar reputation for service, quality, and fair dealing. This commitment is underpinned by the company's adherence to a comprehensive Supplier Code of Business Conduct and Ethics. At the core of CDK's operations are its deeply ingrained values of integrity, social responsibility, and legal compliance. These principles guide every aspect of the company's interactions, ensuring that all stakeholders receive fair treatment and that business is conducted ethically and transparently.

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Revolutionizing Dealerships with CDK Global's Dealership Xperience Platform

The Problem with Bolt-On Solutions

Many dealerships have been burdened with rising costs and broken workflows due to the use of bolt-on point solutions alongside their DMS. Integrating multiple vendors' solutions can result in an average monthly expense of nearly $30K, causing financial strain on dealerships. Moreover, these bolt-ons are often not integrated into the overall system, leading to broken workflows and reduced productivity.

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Empowering Independent Software Vendors with CDK Global Solutions

Partnering For Data-Driven Success

CDK Global provides Independent Software Vendors (ISVs) with cutting-edge Data and Intelligence solutions that enable seamless integration and selling to dealers. By partnering with CDK, ISVs can access the tools needed to enhance their offerings and expand market reach.

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Revolutionize Auto Retailing with CDK Global

Modernize Car Buying and Selling

CDK Global offers cutting-edge digital retailing solutions that go beyond the traditional dealership experience. By integrating online and showroom transactions seamlessly, CDK creates a holistic omnichannel experience for both dealers and customers. This modern approach to car buying and selling not only streamlines processes but also enhances customer satisfaction and engagement.

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CDK Global: Elevating Customer Support to the Next Level

Exceptional Customer Care Portal

CDK Global is dedicated to putting its customers at the core of all activities, ensuring personalized, proactive, and consistent experiences every day. To achieve this, CDK offers exceptional levels of support and care through modern and intuitive tools. The Customer Care Portal serves as a key hub for accessing various support options for all CDK products. From AI-driven self-service to live agent chat, phone support, and online case submissions, the portal provides seamless and efficient assistance around the clock.

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Transforming Automotive Industry with CDK Global Data and Intelligence Solutions

Partnering with ISVs for Data-Driven Success

CDK Global offers Data and Intelligence solutions for Independent Software Vendors (ISVs) to seamlessly integrate and sell to dealers. By partnering with CDK, ISVs gain access to tools that enable them to connect dealers, manufacturers, and providers efficiently, opening up new opportunities and choices for dealerships.

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Empowering Dealerships with CDK Global's Service Department Solutions

Building Trust and Enhancing Customer Experience

CDK Global's Service Department solutions aim to address the lack of trust that often impacts profits in the automotive industry. By providing dealerships with tools to make car servicing less intimidating for consumers, CDK Global helps build trust and rapport with customers. Through improved communication channels like text, voice, and video, dealerships can ensure that clients understand the repair process better, leading to increased trust and loyalty. By minimizing wait times and increasing efficiency, dealerships can enhance customer comfort and satisfaction.

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