24/7 Incident Response and Support
CargoWise One offers customers access to a comprehensive suite of support services to enhance their experience. With 24/7 incident response, customers can rest assured that any issues or queries will be efficiently handled by product experts. The automated eRequest system allows for easy reporting of incidents at any time, ensuring quick and accurate resolutions.
CargoWise Cloud Services
Through CargoWise Cloud, customers can tap into powerful application delivery and management services from a global data network. This service provides 24/7 global disaster recovery capability, data management, upgrades, maintenance, and backup solutions. With seamless continuity planning across the business, customers can optimize their operations with enhanced reliability and efficiency.
Comprehensive Learning Resources
CargoWise Learning offers a free online training and education portal with a vast library of on-demand resources. Customers can access thousands of training materials to strengthen their knowledge and skills at their own pace. This unique online platform ensures that businesses can adapt to new features and updates effectively, maximizing their utilization of CargoWise One.
Engage with the CargoWise Community
The CargoWise Community serves as a collaborative platform for industry peers to connect and share insights. Customers can engage with like-minded professionals, seek answers to technical questions, exchange ideas, and explore innovative ways to address supply chain challenges. This interactive space fosters creativity and knowledge sharing among users of CargoWise One.
Expert Partners for Implementation
CargoWise's global partner network assists customers of all sizes in implementing and deploying CargoWise One effectively. By leveraging the expertise of these partners, businesses can streamline their adoption process, optimize their operations, and maximize the benefits of using CargoWise One. Partnering with trusted professionals ensures a smooth and successful integration of the platform.
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