Revolutionizing Account Management and Online Shopping
Spruce eCommerce offers a seamless solution for creating a convenient portal for account management and online shopping. Tailored specifically for the LBM industry, this platform is fully integrated with Spruce, eliminating the need for third-party software. Customers can now pay bills online, track orders, and shop for products, all while receiving the high-quality service they expect.
Fast Implementation and Efficient ROI
Spruce eCommerce provides a cloud-based Account Management module directly connected to Spruce, enabling independent LBM dealers to streamline their invoicing and payment collection processes. With real-time order tracking and payment options, dealers can save time and improve cash flow efficiently. Automated features like payment options, discounting, and ACH integration eliminate human errors, ensuring a quick return on investment.
Customized Ordering Experience for Pro Dealers
Designed for pro dealers and commercial businesses, Spruce eCommerce allows for a personalized ordering experience. From restricting functions by customer role to generating custom quick lists and scheduling deliveries, this platform empowers both DIYers and pro contractors. Dealers can scale gradually, implementing features and modules one step at a time to enhance customer service and drive ROI.
Seamless Integration with Spruce for Real-time Data Exchange
With a direct connection to Spruce, Spruce eCommerce ensures seamless data exchange, eliminating manual entry and rekeying of data. Dealers can access branch-level inventory counts, transaction history, pricing information, and more in real-time. This integration enhances operational efficiency and provides a virtual extension of the physical branch.
Enhanced Online Selling Capabilities for Competitive Advantage
Spruce eCommerce empowers dealers to sell products online effectively. With features like customized product displays, intelligent merchandising tools, product overlay functionality, and industry-specific PIM system, dealers can enhance their online presence. By offering research platforms and customized marketing solutions, dealers can attract and retain customers in a competitive market.
Enhanced Customer Service Through Convenient Fulfillment Options
Spruce eCommerce enables in-store pickup options, allowing customers to purchase online and pick up orders at the nearest branch location. This fulfillment strategy increases online and in-store revenue while providing convenience and flexibility to customers. Dealers can customize checkout processes, emails, and instructions to enhance the overall shopping experience.
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