Botpress Privacy Statement and Data Collection Practices

Botpress

Botpress Privacy Statement and Data Collection Practices

Data Collection Through The Service

Botpress collects personal data from end-users, customers, and users for analytics purposes. For end-users, data includes operating system, IP address, location, and navigation data when interacting with a customer bot. For users and customers, personal data collected includes full name, email, password, and communication content. This data is used solely to provide the service and is not used for other purposes.

Data Collection Through The Website

When visitors fill out a form on the Botpress website, personal data such as full name, phone number, email address, employment information, and other voluntary information is collected. Additionally, analytics data like operating system, IP address, location, and navigation data is automatically collected. This information is not linked to specific visitors and is aggregated to improve services.

Purpose of Data Processing

Botpress processes personal data collected through the service or website for operational purposes, customer service, technical support, and communication. Data is used to provide services, respond to requests, and communicate with users, customers, and visitors. Marketing communications are sent only to users who have consented to receive them, in compliance with regulations.

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