Ensuring Data Privacy and Trust with Blackboard Learn

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Ensuring Data Privacy and Trust with Blackboard Learn

Our Commitment to Privacy

At Blackboard Learn, we prioritize safeguarding the privacy of our users and clients. We understand the significance of privacy as a fundamental right for every individual trusting us with their personal information. Whether it's employees or students, we take the responsibility of protecting their data seriously. To ensure the highest standards of data privacy, we have implemented a dedicated data privacy program with a focus on privacy by design. This program underscores our commitment to maintaining the confidentiality and security of personal information.

Scope of Notice for U.S. State Residents

For residents of specific states like California, Colorado, Connecticut, and others, Blackboard Learn's U.S. State Privacy Notice serves to supplement our standard Privacy Statement. This additional Notice provides detailed insights into how we handle personal information for individuals residing in these states. It explains our data processing practices when we operate as a 'business' or 'controller' for activities like websites and marketing. Moreover, when providing services for our clients, we act as a 'service provider' or 'processor' under contractual agreements, thereby ensuring compliance with our clients' privacy policies.

Personal Information Collection and Usage

Blackboard Learn collects various categories of personal information to enhance user experience and service delivery. These include identifiers like names and contact details, customer records, protected classification characteristics, and commercial information. The collection sources range from direct interactions with users to information obtained from institutions and business partners. We also gather data on internet/network information, geolocation, sensory details, professional affiliations, and sensory information. By utilizing this information, we tailor our services, communicate effectively, and improve user engagement and satisfaction.

Purposes for Collection and Sensitive Information Handling

The collection of personal information by Blackboard Learn serves various essential purposes outlined in our Privacy Statement. These objectives encompass fulfilling user requests, facilitating communication, website operations, marketing efforts, research, analysis, and product development. Additionally, we handle sensitive information in compliance with U.S. state privacy laws, especially concerning health and disability details. Our approach ensures that sensitive information is treated with utmost confidentiality and security measures.

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