Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-BlackBerry AtHoc

Enhancing Crisis Management with BlackBerry AtHoc Solutions

Respond Smarter, Faster, and Better

BlackBerry AtHoc provides a critical event management solution that combines a secure emergency notification system with incident response tools and capabilities. This enables organizations to quickly deploy response teams, better prepare for, respond to, and recover from critical events with agility. With the ability to get up and running in less than 24 hours, AtHoc allows for quick dissemination of critical information, including images and videos, across various channels. By centralizing communications, it reduces the likelihood of human error under stress and creates a single source of truth. The solution also ensures accountability and compliance by maintaining an auditable record of incident communications, confirming message delivery down to the millisecond.

Get Real-Time Visibility into Your Personnel’s Safety

AtHoc Account streamlines the process of confirming the safety of everyone in an institution or organization during crisis moments. By setting safety protocols and receiving automated updates from personnel devices, real-time information is swiftly obtained, allowing for quick responses. Additionally, the solution allows for secure mass notifications through AtHoc Alert, notifying personnel, partner organizations, and the public about critical events via multiple channels. Real-time tracking of responses ensures that messages are effectively delivered.

Your Crisis Communication Network

AtHoc Connect enables secure coordination of emergency responses with multiple public and private organizations. It provides oversight on the recipients of alerts, ensuring that the right information reaches the right people efficiently. Moreover, AtHoc Collect empowers team members to securely send geo-tagged media from their devices, allowing for the gathering, management, and intelligent response to incident data.

Leverage Existing Systems and Workflows

BlackBerry AtHoc seamlessly integrates with existing systems like Microsoft Teams, Workday, and ServiceNow. This integration enables organizations to communicate and collaborate within their familiar workflows, reducing response times and increasing message-read rates. Additionally, AtHoc Situation Response helps in preparing for impactful events by defining incident plans, executing existing plans, and collaborating in real-time via the web or the AtHoc app.

Choosing the Right Solution

BlackBerry AtHoc caters to organizations across all industries and government levels. The solution offers best-in-class business continuity, emergency, and incident response expertise, assisting organizations in finding the ideal critical event management solution and services tailored to their requirements. For organizations needing additional resources and expertise, the BlackBerry AtHoc Managed Service provides 24x7x365 support from critical event management experts, preparing organizations with proven workflows and playbooks, managing alerts, monitoring critical incidents, and sending notifications.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDCovertime

Enhancing Critical Event Management with BlackBerry AtHoc

Introduction to BlackBerry AtHoc

BlackBerry AtHoc is a comprehensive critical event management solution designed to help organizations effectively communicate and coordinate during emergencies or crisis situations. By leveraging advanced technology and real-time communication capabilities, BlackBerry AtHoc enables businesses, government agencies, and institutions to quickly alert employees, stakeholders, and the public about potential threats, incidents, or disruptions. This proactive approach to emergency preparedness and response can significantly improve overall safety, security, and operational resilience.

Read article

Enhancing Hybrid Workforces with BlackBerry AtHoc Zero Trust Network Access

The Limitations of VPNs

Virtual Private Networks (VPNs) have long been the go-to solution for remote access, but they fall short in the face of hybrid workforces. They struggle to provide secure access from any device, at any location, to any application efficiently. This limitation makes VPNs unsuitable for modern work environments that demand flexibility and seamless connectivity. The guide outlines the inherent challenges VPNs pose for organizations striving to support remote and distributed workforces effectively.

Read article

Staying Ahead with BlackBerry AtHoc: Leveraging Cylance AI for Advanced Cybersecurity Solutions

The Evolution of Cyberthreats and the Role of AI

In today's digital landscape, cyber threats have evolved at an unprecedented pace, with adversaries leveraging advanced technologies like AI to launch sophisticated attacks. The consumerization of AI has made it accessible as a cyber weapon, enabling the creation of highly targeted phishing campaigns, social engineering tactics, and polymorphic malware that constantly evolves. To combat these evolving threats, organizations need predictive cybersecurity solutions driven by AI. This is where Cylance AI from BlackBerry comes in, offering industry-leading protection to defend against modern cyber threats.

Read article

Empowering Endpoint Protection with BlackBerry AtHoc ThreatZERO Implementation Services

Introduction to BlackBerry AtHoc ThreatZERO Implementation Services

BlackBerry AtHoc leverages cutting-edge technology like artificial intelligence, machine learning, and automation to provide robust endpoint security solutions. The CylanceENDPOINT platform offered by BlackBerry AtHoc enables a unified approach to safeguarding every endpoint in a network. With the help of ThreatZERO experts, BlackBerry ensures that customers can optimize and implement their security solutions effectively to address various endpoint security challenges. The personalized service goes beyond just deploying the product, focusing on tuning and maintenance to maximize the benefits of the solution.

Read article

Enhancing Transportation Efficiency with BlackBerry Radar Asset Tracking Devices

Introduction to BlackBerry Radar Asset Tracking Devices

BlackBerry Radar Asset Tracking Devices are cutting-edge solutions that offer ruggedized, reliable, and secure monitoring for the transportation and logistics industries. With over 30 years of experience in delivering secure products, BlackBerry Radar technology is designed to address challenges faced by these industries while streamlining operational processes.

Read article