Bitly Terms of Service: Providing URL Shortening, Link Management, and Customer Support

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Bitly Terms of Service: Providing URL Shortening, Link Management, and Customer Support

Introduction to Bitly Services

Bitly, Inc. and its affiliates offer a range of services including URL shortening, custom-branded links, link management, link-in-bio, QR codes, and analytics tools to users. These services collectively form the Bitly Services, enabling users to streamline their online presence and track link performance. By accessing or using these services, users enter a binding legal agreement with Bitly. It's crucial to carefully review the Terms of Service (Agreement) that govern the use of Bitly Services, ensuring compliance with the policies outlined.

Scope & Modifications

Bitly reserves the right to modify or replace the Terms of Service Agreement at any time. Users are advised to periodically review the Agreement for any changes. By continuing to use Bitly Services after modifications are made, users indicate their acceptance of the updated terms. Additionally, Bitly may alter the services provided, adding, removing, or updating features as deemed necessary. Users have access to customer support through the help center, ensuring assistance when needed.

Paid Accounts & Fees

For users interested in enhanced features, Bitly offers fee-based services through Paid Accounts. By selecting a paid account, users agree to pay the applicable fees according to their chosen tier of services. These fees are non-refundable except as required by law or as specified in the Agreement. Paid account plans are charged on a recurring basis until canceled, with pricing subject to change. Users authorize Bitly to charge fees using the selected payment method. It's essential to maintain up-to-date payment information to avoid service interruptions.

Payment Terms & Taxes

Users are responsible for paying fees on time, as failing to do so may lead to service termination. Bitly may apply finance charges or recover expenses for overdue payments. Taxes resulting from service usage are the user's responsibility, with Bitly invoicing when necessary. If required by law, users must withhold and deduct applicable taxes. It's crucial to comply with payment terms to ensure uninterrupted access to Bitly Services.

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