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Empowering Your Ecommerce Success with BigCommerce Success Services

Customer Success Manager

BigCommerce Success Services offer a dedicated Customer Success Manager to help advance your ecommerce strategies and achieve your business goals. Your Customer Success Manager serves as a trusted advisor, working closely with you to understand your business strategy and provide tailored recommendations to drive success. They act as an internal advocate, ensuring that you are aware of best practices, new features, integrations, and platform updates relevant to your business. With proactive outreach, your Success Manager will share insights, create a customized Success Plan every quarter, and offer ideas to optimize your platform performance, such as SEO recommendations and strategies to enhance underperforming products.

Technical Account Management

BigCommerce also provides Technical Account Management services to resolve complex technical issues efficiently. Your Technical Account Manager will collaborate with you to devise integration strategies and configure native and custom functionalities according to your requirements. Serving as your internal advocate at BigCommerce, your account manager oversees your store's technological health, manages Support cases, and expedites issue resolution through a Technical Runbook. They also handle Escalation Management to streamline support case resolution, provide regular updates on bug fixes and new functionalities, and conduct Technical Reviews to enhance your efficiency on the platform, keeping you informed about emerging trends and opportunities.

BigCommerce University

Enroll in BigCommerce University to access specialized training that enhances your operational efficiencies and maximizes the potential of the BigCommerce platform. The training covers two tracks: Store Set Up and Management, focusing on front-end design, store configuration, product creation, and order management, and Developer Certification, offering courses on solving business needs for storefront customization, shipping, inventory, marketing, and app development. Whether you are a store manager or a developer, BigCommerce University equips you with the knowledge and skills to become a platform expert and thrive in the ecommerce landscape.

Enterprise Growth Package

For enterprises seeking accelerated growth, the BigCommerce Growth Coach provides guidance on SEO and conversion strategies to boost website traffic and drive sales. The Enterprise Growth Package includes an in-depth SEO audit to evaluate store health, actionable recommendations for SEO improvement, keyword strategy coaching, backlink portfolio advice, and assistance with conversion optimization across various pages like Home, Category, Product, and Checkout. With a dedicated Growth Coach by your side, you can navigate the complexities of SEO and conversion optimization to propel your business forward and achieve sustainable growth.


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Empowering Your CBD Business with BigCommerce Automotive Solutions

Fuel Your Budding Business

Give your CBD business the perfect boost with BigCommerce Automotive Solutions specifically tailored for the hemp and hemp-derived CBD industry. Loaded with cutting-edge marketing features, advanced SEO capabilities, single-page checkout, and abandoned cart recovery tools, you are equipped with everything needed to thrive in this competitive market. What sets BigCommerce apart is the intuitive design tools like Page Builder, enabling you to create a stunning and customized website without the need for coding or developers. Moreover, with 0% transaction fees, you can choose the most suitable CBD payment solution for your business without any extra charges.

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Revolutionize Your B2B Ecommerce Experience with BigCommerce Automotive

Customized Buying Experiences

BigCommerce Automotive offers the capability to design custom buying experiences tailored to your B2B ecommerce needs. Unlike other providers, BigCommerce allows for extensive custom development, giving you the freedom to create the exact system that suits your business. This flexibility was vital for businesses like United Aqua Group, as stated by Joe Fassbender, Business Transformation Manager.

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Revolutionize Your Fashion Ecommerce with BigCommerce Automotive

Tailor-Made Ecommerce Solutions for Fashion Brands

Fashion ecommerce requires a platform that can deliver both style and substance. BigCommerce Automotive offers a solution that is perfect for fashion businesses looking to enhance their online presence. With features tailored to the unique needs of the fashion industry, BigCommerce Automotive ensures that your brand stands out in the crowded online marketplace. From customizable design options to seamless integrations, this platform is designed to help you create the shopping experiences that your customers demand.

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Powerful International Expansion Solutions with BigCommerce Automotive

Effortless Global Growth

BigCommerce Automotive offers robust tools to simplify and accelerate your international expansion. With this solution, you can effortlessly grow your brand across the globe by enhancing your localized site content, supporting various currencies, and expanding your market channels. Say goodbye to the complexities of global expansion and welcome a streamlined, efficient process with BigCommerce Automotive.

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BigCommerce Automotive Services: Accelerate Your Growth with Expert Support

Launch Services with Smart Start Approach

BigCommerce offers Launch Services with a Smart Start approach that ensures a confident and timely launch for your automotive business. This service includes specialized support and onboarding to help you design and launch on schedule. With insights gained from successful launches, the expert team at BigCommerce provides strategic planning, technical support, and guidance to optimize your launch process.

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