Empower Your Ecommerce Strategies with BigCommerce Success Services

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Empower Your Ecommerce Strategies with BigCommerce Success Services

Customer Success Manager

BigCommerce offers a Customer Success Manager service to help advance your ecommerce strategies and business goals. By having a dedicated expert as your Success Manager, you gain access to insights and support tailored to take your ecommerce to the next level. Your Success Manager becomes your trusted advisor who partners with you to understand your business strategy and recommend solutions for success. They serve as a single point of contact to assist you in reaching your full potential with BigCommerce. As an internal advocate acquainted with all aspects of your business, your Success Manager proactively shares best practices, new features, integrations, and ensures you are informed about relevant platform updates.

Technical Account Management

BigCommerce's Technical Account Management service saves you time and stress by providing technical advisors to help solve complicated tech issues. Your Technical Account Manager works with you to develop a strategy for integrations and apps to configure native and custom functionality to your specifications. They act as your internal advocate at BigCommerce and oversee all aspects of your store's technological health. The Technical Account Manager provides Support case oversight and expedites resolution of issues like bug fixes, feature requests, and new functionality, all tailored to your business needs. Regular technical reviews and recommendations are given to improve efficiency and effectiveness on the platform, keeping you informed on emerging trends and opportunities in the ecommerce landscape.

BigCommerce University

BigCommerce University offers specialized training programs to transform your business and optimize your use of the BigCommerce platform. The training is tailored to help you achieve faster time-to-value, improve operational efficiencies, and maximize the platform's potential. The courses are divided into two tracks: Store Set Up and Management, and Developer Certification. Store managers benefit from becoming BigCommerce platform experts through comprehensive training covering front-end design, store configuration, product creation, order management, and more. Developer Certification courses teach how to master BigCommerce design and API environments, enabling you to customize storefronts, manage shipping, inventory, marketing, and develop third-party applications effectively. These training programs empower you to leverage the full capabilities of the BigCommerce platform for enhanced business performance.

Enterprise Growth Package

The Enterprise Growth Package from BigCommerce includes the expertise of a Growth Coach to help you optimize your ecommerce store for increased traffic, conversions, and revenue. Your Growth Coach guides you through implementing the right SEO and conversion strategies to drive your business growth. The package begins with an in-depth SEO audit to assess your store's overall health and identify actionable steps to enhance SEO performance. Coaching is provided for keyword strategy, backlink portfolios, anchor text optimization, and more. Additionally, a detailed conversion audit evaluates your store's health and suggests measures to enhance conversion rates. Coaching covers various areas like Home, Category, Product, and Checkout pages, and includes analysis of data from tools like Google Analytics. Whether your focus is on SEO, conversion, or both, your BigCommerce Growth Coach acts as a supportive partner in achieving your growth objectives.

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Maximize Your Ecommerce Success with BigCommerce Launch Services

Solutions Architecture

BigCommerce Launch Services offers Solutions Architecture to help businesses overcome complexity in designing their ecommerce ecosystem. By having a dedicated Solutions Architect, businesses can confidently design a developer-ready ecommerce store by analyzing, assessing, designing, and documenting business and technical requirements. The Solutions Architect will combine the client's needs with BigCommerce's resources to map the right tools and system integrations for a high-functioning, scalable ecommerce store.

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Empowering Wholesale Commerce with BigCommerce Automotive

Enhanced B2B Shopping Experience

BigCommerce Automotive offers the B2B Edition, a solution that transforms the wholesale shopping experience. By incorporating leading capabilities, it ensures improved SEO and customer experiences for all customer segments. The platform provides built-in wholesale functionalities on both the front and back-end, allowing businesses to streamline their operations and enhance their online presence.

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Empowering Automotive B2B Buyers with BigCommerce Solutions

Introduction to BigCommerce Automotive

BigCommerce Automotive is a comprehensive solution tailored for the automotive industry, providing B2B buyers with powerful tools and features to streamline their purchasing experience. By leveraging BigCommerce's innovative platform, automotive businesses can enhance their online presence, engage with buyers effectively, and ultimately boost sales.

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Revolutionize Your Food & Beverage Ecommerce with BigCommerce

Enhance Your Customer Experience

BigCommerce Automotive provides you with the tools to customize your food & beverage ecommerce site to perfection. From seamless integration with existing systems to ensuring speed, security, and scalability, BigCommerce allows you to deliver the exceptional online experience your customers expect.

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Empower Your Business with BigCommerce Enterprise Solutions

Enhanced Features for Business Success

BigCommerce Enterprise offers scalable plans with no additional transaction fees, providing enhanced features to power your business's success. With a full-featured online store, multi-currency capabilities for display, transactions, and settlements, price lists, and a page builder, the platform ensures flexibility and cost-effectiveness.

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Products-BigCommerce Automotive