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Transform Banking Operations with Backbase Integration Platform-as-a-Service

Enhance Customer Experiences

Backbase offers the Engagement Banking Platform, providing a comprehensive Integration Platform-as-a-Service (IPaaS) solution. This platform serves as a central hub for all banking API requirements, enabling banks to enhance and scale customer experiences in the engagement layer. Through a plug-and-play architecture, instant integrations with a wide ecosystem of core banking systems and fintechs can be achieved at minimal development and maintenance costs.

Unlock Rapid Innovation

The Backbase IPaaS solution assists banks in accelerating innovation by seamlessly integrating back-end systems with an industrialized middleware layer. This integration allows for leveraging pre-built connections with leading core banking systems, CRMs, and fintechs, significantly reducing time-to-market. The platform enables customization, building, and running of bespoke connectors, ultimately streamlining operations to fast-track innovation while maintaining regulatory compliance standards.

Minimize Reliance on Core Systems

With Backbase's Integration Layer, banks can minimize dependence on core and back-end systems, optimizing overall efficiency. By leveraging reusable integration components, the platform drastically reduces both time and costs associated with integrating the engagement platform with downstream systems. This approach allows banks to focus on building differentiators rather than integration complexities.

Unified Domain Model & API Management

Backbase simplifies the integration of underlying systems through a Unified Domain Model based on BIAN standards. This model streamlines integration to multiple banking systems with a standardized interface, supported by plug-and-play connectors. The platform provides complete control over API lifecycle operations, ensuring stability even during underlying technology landscape upgrades.

Serverless Integrations & Modular Compliance

Backbase's serverless integrations optimize performance by reducing coding and expediting releases. These integrations operate in managed environments, offering fast development and customization through reusable components. Additionally, the platform's modular and compliant architecture allows for secure, API-led connections with external systems while meeting regulatory requirements.

Pre-Integrated Fintechs for Innovation

Backbase's IPaaS offering includes pre-integrated fintech capabilities, enabling banks to innovate without vendor constraints. By seamlessly connecting compliant, productized fintech solutions to the engagement layer, banks can enhance customer and employee experiences without additional development costs. This approach opens up a marketplace of fully managed capabilities to drive innovation.


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Backbase: A Leader in Digital Banking Platforms - Analyst Recognitions and Awards

Backbase's Ongoing Recognition in the Industry

Backbase, a prominent player in the digital banking platform space, has consistently received recognition from top industry analysts for its robust and customizable solutions. Analyst reports from renowned firms like Omdia, Celent, IDC MarketScape, Forrester, Aite-Novarica Group, and Javelin Strategy & Research have all highlighted Backbase's exceptional platform capabilities and innovative approach. These accolades underscore Backbase's position as a leader in the industry, providing a comprehensive and engaging solution for financial institutions looking to revamp their digital banking offerings.

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Empowering Seamless Banking Experiences with Backbase Process Orchestration Services

Unlock Business Agility with Backbase Process Orchestration Services

Backbase's Process Orchestration Services within the Engagement Banking Platform provide cutting-edge architectural blueprints and robust capabilities to streamline and orchestrate various customer interactions and complex business processes. From decision-making to document storage and case management, this solution empowers organizations to enhance efficiency and agility in their operations.

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Evolution of TD Bank's Retail Card Business with Backbase Engagement Banking Platform

Transforming Digital Banking for Retail Cardholders

TD Bank has embarked on a groundbreaking collaboration with Backbase, a leading provider of the Engagement Banking Platform. Through this partnership, TD Bank aims to revolutionize its digital banking experience for retail cardholders, starting with over two million customers. By leveraging Backbase's innovative platform, TD Bank is set to deliver a more seamless, modern, and multi-channel credit card service experience to its retail partners.

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Empower Your Team with Backbase Training & Support Services

Empowering Developers with the Right Tools

Backbase offers developers the tools and documentation needed to build unique Backbase-powered products. With access to Web & Mobile SDKs and intuitive APIs, developers can configure, build, test, and launch their solutions with confidence. This empowerment allows developers to bring their ideas to life and enhance their digital offerings.

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Empowering Secure and Seamless Digital Banking with Backbase Identity & Entitlements Services

Enhancing Security and Compliance

Backbase's Engagement Banking Platform offers Identity & Entitlements Services that are specifically designed for the banking sector. This solution enables banks to mitigate risks and fraud by securely managing digital identities and access rights of end-users across all digital banking channels. By providing a seamless user experience without compromising security, banks can safeguard customer data and meet regulatory compliance such as PSD2. The centralized solution encompasses authentication, authorization, and entitlements across the entire customer lifecycle, ensuring utmost security while offering a frictionless user experience.

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