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Products-Backbase

Revolutionizing Banking with Backbase Omnichannel Banking Services

Unlocking Banking Modernization

Backbase's Engagement Banking Platform offers Omnichannel Banking Services that provide access to microservices crucial for fueling advanced, real-time daily banking journeys and delivering innovative customer experiences. By utilizing this platform, banks can offload their systems of record and enhance them with cutting-edge capabilities to stay ahead in the digital banking landscape.

Driving Digital Transformation Without Disruption

Traditional core banking systems often struggle to keep pace with today's rapid technological advancements. Backbase's Omnichannel Banking Services offer a solution by introducing a flexible framework that allows banks to gradually transition functionalities away from outdated systems. This shift enables banks to leverage their core systems effectively, while quickly delivering meaningful value through a modern, robust platform.

Empowering Seamless Payments

Backbase's Digital Banking capabilities streamline money movement processes by providing a unified payments experience with reduced risk. Whether it's internal transfers, person-to-person payments, or other transaction types, this platform allows banks to orchestrate all payment operations efficiently. By incorporating intuitive self-service features, banks can decrease the dependency on traditional branches and call centers, enabling a focus on meeting customers' essential financial needs.

Enhancing Customer Insights

Backbase's Omnichannel Banking Services eliminate the need for customers to navigate between various banking applications. By offering a consolidated overview of customer accounts and transactions from different financial institutions and core systems, banks can provide valuable financial insights at a glance, enhancing the overall customer experience and satisfaction.

Optimizing Cards Management

Backbase's platform offers convenient self-service functionalities for cards management, enabling customers to perform tasks like locking/unlocking cards, setting PINs, managing spending limits, and more within their banking app. These features reduce the burden on branches and call centers while enhancing customer satisfaction through efficient, user-friendly card management.

Streamlining Wallet Provisioning

Backbase simplifies the process of adding payment cards to digital wallets like Apple Pay and Google Pay directly from the banking app, eliminating lengthy tokenization procedures. By enabling customers to instantly link their payment cards to digital wallets, Backbase enhances the convenience of digital payments and enriches the overall banking experience.

Driving Financial Wellbeing with Pockets and Robo Advisory

Backbase's Pockets feature accelerates financial wellbeing by assisting customers in reaching their savings goals through AI-powered recommendations. Additionally, the Robo Advisory service offers algorithm-based financial advice, providing personalized investment strategies to customers, consolidating financial wellbeing and growth.

Enabling Versatile Trading and Portfolio Management

Backbase's platform empowers customers with versatile trading capabilities and real-time asset monitoring, ensuring a seamless trading experience within the banking app. Moreover, the Portfolio Management feature offers full control and transparency over customers' investments, including instrument positions, performance data, and transaction history, enhancing their financial control and visibility.

Facilitating Personal and Business Finance Management

Backbase's solutions extend to personal finance management by offering a comprehensive view of financial data and insights to customers, enabling them to make informed financial decisions and improve their financial health. Additionally, the Business Finance Management feature provides real-time cash flow insights to small-and-medium-sized enterprises, aiding in financial forecasting and enhancing performance through informed decisions.

Promoting Smart Investments and Preventing Fraud

Backbase supports customer savings by boosting smart investments through targeted digital strategies, educating customers on the benefits of investing and simplifying the investment journey. Moreover, the Positive Pay service safeguards businesses against unauthorized check transactions, leveraging automated fraud prevention tools to ensure security and accuracy in financial operations.

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Revolutionizing Banking with Backbase Engagement Banking Platform

Empowering Progressive Banking Modernization

Backbase offers a cutting-edge Engagement Banking Platform that enables banks to modernize their main customer journeys and re-architect their business operations around their customers. This platform allows banks to gradually replace outdated legacy systems and construct a modern customer engagement architecture, prioritizing essential customer journeys across all touchpoints. By eliminating silos and empowering both customers and front-office employees, Backbase empowers banks to create instant value and drive progressive modernization.

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Maximizing Success with Backbase Implementation Services

Expert Team for Seamless Implementation

Backbase Implementation Services offers a team of experts with extensive experience in front- and back-end development, enterprise cloud architecture, and digital transformation. This team ensures that your apps are delivered according to your unique requirements and on time. With a proven methodology honed through numerous successful projects, Backbase guarantees agile best practices in design, prototyping, testing, and development of digital banking apps and platforms.

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Empowering Customer Support with Backbase Human Assist Services

Re-imagine Customer Service

Backbase's Human Assist Services offer a comprehensive solution to empower front-office and development teams with fast and effective customer support. This customizable platform boosts employee productivity, preserves a personal touch, and lowers the cost to serve, providing a complete solution without compromise.

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Progressive Modernization with Backbase's Engagement Banking Platform

Breaking Free from Legacy Systems

Backbase's Engagement Banking Platform offers a solution to the common problem facing banks today - being weighed down by legacy systems that hinder progress and drain resources. With a modern, composable approach, banks can break free from vendor lock-in and tech debt. This platform provides the foundation for progressive modernization, enabling banks to unlock growth potential and become the primary choice for customers.

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Empower Your Team with Backbase Training & Support Services

Empowering Developers with Tools & Documentation

Backbase offers developers intuitive tools, how-to guides, and technical documentation to kickstart the development of exceptional banking products and services tailored to their bank's unique needs. By providing Web & Mobile SDKs and intuitive APIs, developers are equipped to configure, build, test, and launch innovative solutions powered by Backbase.

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