Backbase: A Leader in Digital Banking Platforms - Analyst Recognitions and Awards

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Products-Backbase

Backbase: A Leader in Digital Banking Platforms - Analyst Recognitions and Awards

Backbase's Ongoing Recognition in the Industry

Backbase, a prominent player in the digital banking platform space, has consistently received recognition from top industry analysts for its robust and customizable solutions. Analyst reports from renowned firms like Omdia, Celent, IDC MarketScape, Forrester, Aite-Novarica Group, and Javelin Strategy & Research have all highlighted Backbase's exceptional platform capabilities and innovative approach. These accolades underscore Backbase's position as a leader in the industry, providing a comprehensive and engaging solution for financial institutions looking to revamp their digital banking offerings.

Key Analyst Recognitions

In the Omdia Universe: Digital Banking Platforms report for 2023, Backbase was lauded for its strong solution capabilities, expanded partner ecosystem, and co-innovation strategy, enabling clients to set themselves apart in the market. Meanwhile, Celent's evaluation in 2022 rated Backbase's Engagement Banking Platform highly, emphasizing its top-tier performance. Backbase was also recognized as a Leader by the IDC MarketScape for North America Digital Banking Customer Experience Platforms in 2022, showcasing its excellence in customer experience. In the Forrester Wave™ Digital Banking Engagement Platforms report of Q3 2021, Backbase emerged as a frontrunner in feature breadth and future capabilities, setting the bar high for the industry. Additionally, Backbase secured the Best-in-Class award in the Aite Matrix Impact Report for U.S. Digital Banking Point Solution Providers in 2021, a testament to its superior digital banking solutions.

Empowering Banks with Cutting-Edge Solutions

Backbase's suite of solutions covers a wide array of banking segments, including retail banking, business banking, and private banking & wealth management. The platform's offerings such as Identity & Entitlements, Customer Experience, Omnichannel Banking, Human Assist, Process Orchestration, Intelligence, and Integrations ensure that financial institutions can streamline operations, enhance customer engagement, and stay ahead in the competitive landscape. By consolidating all customer touchpoints within a unified platform, Backbase empowers banks to elevate their customer experiences and drive digital transformation effectively.

Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDC

Empowering Seamless Banking Experiences with Backbase Process Orchestration Services

Unlock Business Agility with Backbase Process Orchestration Services

Backbase's Process Orchestration Services within the Engagement Banking Platform provide cutting-edge architectural blueprints and robust capabilities to streamline and orchestrate various customer interactions and complex business processes. From decision-making to document storage and case management, this solution empowers organizations to enhance efficiency and agility in their operations.

Read article

Evolution of TD Bank's Retail Card Business with Backbase Engagement Banking Platform

Transforming Digital Banking for Retail Cardholders

TD Bank has embarked on a groundbreaking collaboration with Backbase, a leading provider of the Engagement Banking Platform. Through this partnership, TD Bank aims to revolutionize its digital banking experience for retail cardholders, starting with over two million customers. By leveraging Backbase's innovative platform, TD Bank is set to deliver a more seamless, modern, and multi-channel credit card service experience to its retail partners.

Read article

Empower Your Team with Backbase Training & Support Services

Empowering Developers with the Right Tools

Backbase offers developers the tools and documentation needed to build unique Backbase-powered products. With access to Web & Mobile SDKs and intuitive APIs, developers can configure, build, test, and launch their solutions with confidence. This empowerment allows developers to bring their ideas to life and enhance their digital offerings.

Read article

Empowering Secure and Seamless Digital Banking with Backbase Identity & Entitlements Services

Enhancing Security and Compliance

Backbase's Engagement Banking Platform offers Identity & Entitlements Services that are specifically designed for the banking sector. This solution enables banks to mitigate risks and fraud by securely managing digital identities and access rights of end-users across all digital banking channels. By providing a seamless user experience without compromising security, banks can safeguard customer data and meet regulatory compliance such as PSD2. The centralized solution encompasses authentication, authorization, and entitlements across the entire customer lifecycle, ensuring utmost security while offering a frictionless user experience.

Read article

Elevate Your Banking Experience with Backbase Managed Hosting

Empower Your Financial Institution with Secure, Scalable Hosting

Backbase's managed hosting offers a cloud-hosted solution specifically tailored for financial institutions, providing a secure, scalable environment for the Backbase Engagement Banking Platform. With 24/7 monitoring, backups, and a focus on performance, this hosting solution ensures that your institution can operate smoothly without the burden of maintaining complex infrastructure. By freeing your team from maintenance tasks, Backbase enables them to concentrate on innovation and delivering exceptional customer experiences.

Read article

Welcome to Knowledge Base!

KB at your finger tips

Products-Backbase