Aveva Marine: Enhancing Customer Support and Success

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Products-Aveva Marine

Aveva Marine: Enhancing Customer Support and Success

Customer Success

The Customer Success team at Aveva Marine provides personalized expert guidance to help users make the most of their Aveva software. By offering tailored solutions and proactive assistance, the Customer Success team ensures that customers can optimize their workflows and achieve their desired outcomes efficiently. This personalized approach allows users to navigate complex software functionalities with ease and maximize the value derived from Aveva Marine.

Customer Support

Aveva Marine's Customer Support team offers technical assistance through a global network of certified support partners and support centers. Whether users encounter software glitches, need troubleshooting assistance, or require additional guidance on product features, the Customer Support team is readily available to address these issues. With a focus on timely and effective solutions, Aveva Marine ensures that users receive the necessary support to overcome any obstacles they may face while using the software.

Knowledge Portals and Forums

Aveva Marine provides access to knowledge portals and forums that serve as valuable resources for users seeking self-serve information and expert insights. The Knowledge and Support Center offers a comprehensive knowledge base with solutions to common problems, product training materials, tech support updates, and security alerts. Moreover, Aveva Product Communities like Heroes HQ, Operations Control software portal, and PI Square Community enable users to connect with other technical experts, share experiences, and access specialized support resources tailored to their specific needs.

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Unlock Operational Efficiency with AVEVA Marine Insight

Optimize Operations with AVEVA Insight

AVEVA Marine Insight provides self-service dashboards and customizable alerts for optimizing operations and Overall Equipment Effectiveness (OEE) through process analytics. This cloud-based platform offers actionable information accessible to all users, not just data scientists. It enables collaborative management of operations and assets from anywhere, at any time, allowing teams to optimize plant performance and prioritize maintenance.

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Unlocking Efficiency and Innovation with Aveva Marine

Revolutionizing Engineering Data Management

Aveva Marine is a cutting-edge solution that revolutionizes engineering data management in the maritime industry. By seamlessly integrating advanced technology with industry-specific requirements, Aveva Marine empowers organizations to streamline their operations, enhance collaboration, and drive innovation. With robust data management capabilities, this solution allows marine enterprises to efficiently manage and optimize their engineering data throughout the entire lifecycle of a vessel.

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Enhancing Information Standards with AVEVA Marine

Modeling to Express Information Technology Standards

AVEVA Marine's Information Standards Manager allows users to adopt recommended best practices for managing multiple taxonomies in a class library. This tool enables the use of industry, corporate, and regional layers to model information into classes with attributes at various levels. Additionally, users can leverage the facility/project standards layer to easily customize project-specific standards. The ability to present the class library content in different languages ensures compatibility with multilingual workforces and clientele.

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Efficient Collaborative Engineering with Aveva Marine

Overview of Aveva Engineering

Aveva Engineering, as part of Aveva Unified Engineering, stands out as a versatile and configurable engineering tool that enhances collaboration among multi-disciplinary teams. This software enables engineers to work collectively from a single data-centric environment, thereby tracking and monitoring project data efficiently to produce comprehensive project deliverables.

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Enhancing Operations with Aveva Marine System Platform

Introduction to Aveva Marine System Platform

Aveva Marine System Platform offers a comprehensive solution to contextualize operations in the maritime industry. It provides secure, enterprise-wide visualization for continuous operational improvement and real-time decision support. This software foundation unifies people, processes, and assets across all marine facilities, making it the only responsive, standards-driven, and scalable software for deploying advanced SCADA, MES, and IIoT in the maritime sector.

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Products-Aveva Marine