Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-AutoGrid Flex

Maximizing Energy Efficiency with AutoGrid Flex

Introduction to Uplight Terms of Service

The Uplight Terms of Service govern the access and use of various websites, applications, and services provided by Uplight or its affiliates. These Terms establish a legal agreement between users and Uplight, detailing the use of Services like the Energy Dashboard, Marketplace, and Orchestrated Energy to help individuals understand energy usage and improve efficiency.

User Eligibility and Agreement

To utilize the Services, users must be of legal age in their jurisdiction to form a binding contract. By accessing or using the Services, users agree to be bound by these Terms. Any individual registering for an Account must be at least 18 years old. If agreeing to these Terms on behalf of a third party, users must have the right to bind the entity to these Terms.

Access and Usage

Users can access the Services by clicking on agreements like 'I Agree' or 'Apply Rebates'. These Terms control any inconsistency with other related materials. The Services are designed for individuals seeking insights and strategies regarding their energy consumption, utilizing data from Energy Usage Data and the Energy Dashboard.

Marketplace Features

Uplight's online Marketplace offers a platform for Users to purchase listed Products. These purchases can be directly through Uplight or via Merchants. Products may be eligible for rebates based on Rebate Requirements, which users must confirm. Uplight shares purchase-related data with Merchants and uses it for marketing purposes in adherence to the Privacy Policy.

Payment Processing

For Direct Purchases, users are billed through credit cards or other payment methods. Payment processing services on the Services are provided by entities like Shopify, subject to their respective terms and conditions. Uplight charges users back if rebates applied are found to be ineligible, with no liability on Uplight for this charge-back.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDCovertime

Empowering Energy Efficiency at Scale with AutoGrid Flex

Enhancing Customer Satisfaction and Energy Efficiency

AutoGrid Flex, available through Uplight, offers a comprehensive solution to boost residential and business customer satisfaction while providing energy efficiency at scale. Leveraging energy reports backed by behavioral science and user research, AutoGrid Flex helps in launching clean energy journeys and delivering consistent energy savings.

Read article

Decoding Customer Attitudes Towards Climate Change with AutoGrid Flex

Understanding Customer Perspectives

In today's world, where climate change is at the forefront of global discussions, understanding the attitudes and perspectives of energy customers towards climate change is crucial. AutoGrid Flex, through its innovative solutions, allows utilities to decode customer attitudes towards climate change and its impact on energy behavior. By leveraging data and insights from Uplight's Voice of the Energy Customer Report 2024, utilities can gain valuable information on trends in customer awareness and participation in demand response programs, rates, and other utility initiatives. This detailed understanding enables utilities to tailor their offerings to meet customer needs effectively.

Read article

Empowering Grid Reliability and Decarbonization with AutoGrid Flex Virtual Power Plant Technology

Unifying Demand-Side Resources for Real-World Impact

In today's rapidly evolving energy landscape, energy providers are facing a myriad of challenges, including distribution network constraints, emissions targets, and the need for grid reliability. AutoGrid Flex, offered by Uplight, presents a cutting-edge virtual power plant (VPP) technology that addresses these challenges head-on. By unifying diverse demand-side resources into a firm, dispatchable supply, AutoGrid Flex enables utilities to deliver clean, cost-effective energy that supports grid services throughout the year.

Read article

Ensuring Data Security and Compliance with AutoGrid Flex

The Challenge of Security in the Energy Landscape

In today's digital era, energy providers and utilities face increasing security threats that can have severe consequences. These threats range from cyberattacks to data breaches, putting sensitive information at risk. AutoGrid Flex by Uplight recognizes the critical need for robust security measures to protect energy-related data and ensure compliance with regulatory requirements.

Read article