Centralized Knowledge Management Solution
Atomicwork offers an enterprise knowledge management system that centralizes all knowledge resources from various departments into a single hub. This makes it easier for employees to quickly discover and access information through platforms like Microsoft Teams or Slack.
Single Source of Truth
With Atomicwork, organizations can establish a single source of truth for all their enterprise knowledge. This system integrates knowledge sources such as wikis, documents, Confluence, Google Drive, Sharepoint, and more, ensuring accurate and accessible information for end users.
Enhanced Accessibility for End Users
Atomicwork simplifies knowledge accessibility for end users by eliminating the need to switch between multiple apps to find answers. By integrating knowledge within popular platforms like Slack and Teams, employees can quickly access information and receive updates via email, reducing search time and improving productivity.
Efficient Support Ticket Management
By automating responses to employee queries and providing pre-approved solutions through AI agents, Atomicwork helps organizations deflect support ticket volumes and deliver fast answers. This streamlines IT support processes, allowing teams to focus on more critical tasks.
Updated and Secured Information
Atomicwork's GenAI assistant, Atom, ensures that internal information is regularly updated and secured. By removing outdated assets, updating user access, and relearning content from connected sources, organizations can maintain a reliable and secure knowledge base.
Streamlined Onboarding Process
Atomicwork facilitates easy onboarding for new hires by providing knowledge repositories that replace traditional training sessions. New employees can access essential information about the organization, products, roles, responsibilities, and documentation to quickly familiarize themselves with their jobs.
Multi-Team Collaboration and Topic Categorization
With Atomicwork, organizations can create a single repository for multiple teams, simplifying knowledge sharing and collaboration across departments. Teams can categorize topics and create separate workspaces to cater to their specific knowledge needs, enhancing efficiency and productivity.
Comprehensive Integrations and Enhanced Security
Atomicwork offers seamless integrations with platforms like Notion, Confluence, and Sharepoint, enabling organizations to fetch knowledge from various sources. The system also features secure knowledge bases with multi-level access control, ensuring data security and compliance with global standards.
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