Athenahealth Privacy Policy: Safeguarding Your Data Privacy

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Athenahealth Privacy Policy: Safeguarding Your Data Privacy

Scope and Purpose

The privacy policy of athenahealth outlines how they collect, use, and share information obtained through their website and applications. It also applies to offline interactions, ensuring transparency and protection for users. This policy excludes product offerings with separate policies and third-party websites. Data processing for healthcare providers is governed by specific agreements, including HIPAA regulations.

What Does Athenahealth Do?

Athenahealth provides network-enabled services for healthcare facilities across the US. Their cloud-based solutions offer services like electronic health records, revenue cycle management, and patient engagement tools to providers. With a strong focus on customer needs and innovation, athenahealth aims to streamline healthcare processes and improve patient care.

What Personal Information Do We Collect?

The company collects various types of personal information, such as identifiers (name, email), customer record data (postal address), commercial information (products purchased), internet activity (website interactions), employment details (job title), and geolocation data. With a commitment to data privacy, athenahealth ensures user information is handled securely and ethically.

How Do We Collect Your Information?

Information is collected through user interactions on their platform, surveys, calls to customer service, and events, as well as through automatic data collection technologies. These technologies gather data like IP address, device information, and browsing patterns. Additionally, they may obtain information from other sources like social networks and business partners to enhance user experience.

How Do We Use Your Information?

User information is used to respond to inquiries about products/services, enhance service quality, identify user interests, authenticate users, facilitate communication, ensure site security, and protect user health and safety. Data is also utilized for internal compliance and development of new services. Non-identifiable data is used for various analytical purposes, ensuring user anonymity.

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