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AspenTech APC Privacy and Security: Safeguarding Your Data

Privacy Compliance Information, Including GDPR

AspenTech is dedicated to complying with global data privacy laws and regulations, including the EU General Data Protection Regulation (GDPR) that governs the control and processing of personal data. This commitment ensures that your data is handled with the utmost care and in adherence to legal standards.

Data Controller

AspenTech acts as the data controller for the information collected from you. With executive oversight from the Data Protection Officer, AspenTech maintains strict governance over your data protection and privacy. Any concerns regarding data privacy can be addressed to the provided mailing address.

Personal Information Collection

AspenTech collects various personal data from individuals such as customers, potential customers, vendors, job applicants, and others. This information includes contact details, feedback, technical support requests, and web usage analytics. AspenTech ensures the secure handling and analysis of this information for legitimate business purposes.

Lawful Basis and Legitimate Interests

The processing of personal data by AspenTech is conducted in compliance with applicable data privacy laws, such as GDPR. This processing occurs when providing services, fulfilling legal obligations, or pursuing legitimate interests. AspenTech uses your data for a range of purposes, including marketing, event organization, product improvement, and fraud prevention.

Sharing Your Personal Data

AspenTech may share your personal data with affiliated companies, contractors, service providers, or in the context of business transactions. This sharing is based on contractual obligations, legitimate interests, or legal requirements. Measures are in place to ensure the confidentiality and security of your data when shared with external parties.

Cross-Border Data Transfers

In cases where cross-border data transfers are necessary, AspenTech utilizes standard contract clauses approved by the European Commission to uphold data privacy during international exchanges. These mechanisms ensure that personal data is safeguarded when transferred between different regions.

Your Privacy Rights

Under data privacy regulations like GDPR, you have rights concerning your personal data, including access, correction, deletion, data portability, and objection to processing. AspenTech respects these rights and will assist you in exercising them effectively. In certain jurisdictions, you also have the right to lodge complaints with data protection authorities.

Exercising Your Rights

To exercise your privacy rights, you can submit a subject access request specifying the actions you wish to take regarding your data. AspenTech acknowledges and responds to such requests promptly, ensuring transparency and compliance with data privacy laws. Identity verification procedures may be required to safeguard your data during this process.

California Residents

Californian residents have specific privacy rights under the CCPA and 'Shine the Light' law. AspenTech acknowledges and respects these rights, allowing individuals to request disclosure, deletion, or cessation of personal information usage. The provided contact emails cater to Californian residents, enabling them to exercise their privacy rights effectively.

Cookies and Other Data Collection Technology

AspenTech utilizes cookies and web beacons for data collection, analytics, and website personalization purposes. Various types of cookies are employed, such as essential, analytics, advertising, and social networking cookies, to enhance user experience and service efficiency. Users have control over cookie settings in their web browsers to manage data tracking preferences.

How We Protect Your Information

AspenTech employs physical, technical, and organizational security measures to safeguard your information against unauthorized access and loss. Users are encouraged to maintain account security, and any security breaches detected may lead to service suspension. These proactive measures ensure the confidentiality and integrity of your data.

Retaining Your Information

Personal data retention by AspenTech aligns with legitimate business objectives and legal requirements. Data is retained for compliance, dispute resolution, or unresolved issues. This retention strategy ensures data integrity and accountability within the regulatory framework.

Privacy Policy Changes

AspenTech updates its Privacy Policy periodically to reflect any significant changes in data handling practices. Users are advised to stay informed about these updates as continued use of the website implies acceptance of the revised policy. This commitment to transparency and communication ensures user awareness of data privacy protocols.

How to Contact Us

For inquiries or clarifications regarding AspenTech's Privacy Policy, users can contact the provided email addresses or mailing address. Any concerns about data security can be directed to the Information Security group for prompt attention. AspenTech values user feedback and aims to address privacy-related queries effectively.

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Optimizing Grid Operations with AspenTech OSI Distributed Energy Resource Management System™

Empowering Grid Efficiency and Economics

In today's rapidly evolving energy landscape, the integration and management of Distributed Energy Resources (DERs) pose significant challenges for utilities. To address these complexities, AspenTech offers the OSI Distributed Energy Resource Management System (DERMS), a robust solution suite designed to model, monitor, forecast, schedule, and control renewables and distributed energy resources effectively. By leveraging a System of Systems Approach, AspenTech's DERMS enables utilities to optimize DER grid-edge aggregators comprehensively within a single system, facilitating enterprise-wide optimization. Real-time orchestration capabilities allow the dynamic updating of DER groups based on network models and power flow, enabling precise scheduling and dispatching. Moreover, the DER Interconnection feature streamlines DER integration through industry-standard communication protocols like SCADA, OpenADR, and IEEE 2030.5, ensuring seamless connectivity. AspenTech's DERMS also supports the evolution of new business models by enabling capabilities such as virtual power plants, microgrids, and market participation, aligning with economic objectives while enhancing operational efficiency.

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Maximizing Process Efficiency and Quality with AspenTech APC

Enhance Process Health Monitoring

Aspen ProMV® from AspenTech provides advanced capabilities to deliver early and accurate warnings for process health issues, empowering organizations to prevent off-spec production, maintain efficiency, and optimize operations rapidly. By focusing on critical process parameters essential for quality, cycle time, and other key performance indicators, Aspen ProMV® enables production support, operators, and engineers to quickly identify areas that need attention.

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Enhancing Engineering Productivity with Aspen Basic Engineering™

Accelerate the Digital Journey with a Single Source of Truth for Engineering Data

Aspen Basic Engineering™ offers a comprehensive solution to improve productivity, agility, and time-to-value in generating process engineering deliverables. By integrating process data and front-end engineering data in a centralized location, this platform serves as a single source of truth for engineering data, accelerating digital transformation. With a centralized repository, collaboration and productivity are enhanced, allowing for the delivery of basic engineering packages faster and with fewer resources. This enables teams to increase agility, compress project schedules, and integrate global design teams seamlessly.

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Enhancing Process Control with AspenTech APC Virtual Advisor and Innovations

Introduction to AspenTech APC Virtual Advisor

AspenTech APC introduces an innovative Industrial AI-powered virtual advisor, offering a cutting-edge approach to interacting with APC controllers. This virtual advisor enables real-time evaluation of operating scenarios, providing actionable guidance round-the-clock. The virtual advisor, known as Aspen Virtual Advisor (AVA) for DMC3™, assists in understanding and addressing common process control queries, enhancing operational efficiency.

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Maximizing Safety, Sustainability, and Profits with AspenTech APC

Industry-Leading Process Simulation Software

Aspen HYSYS®, offered by AspenTech, stands out as the industry's #1 process simulation software, catering comprehensively to the energy industry. This powerful tool allows users to optimize upstream, midstream, refining, and crude oil-to-chemicals processes within a single environment. By integrating models from gathering networks to processing facilities, Aspen HYSYS ensures sustained profitability for refineries through faster updates to planning models.

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