Arena Solutions PLM Website Privacy Policy and Data Protection

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Arena Solutions PLM Website Privacy Policy and Data Protection

Introduction to Privacy Policy

Arena Solutions PLM, a PTC business, is dedicated to ensuring the privacy and security of your personal information online. The company has implemented rigorous technical and administrative measures to safeguard your data. This Website Privacy Policy outlines how Arena collects and uses personal information on its public corporate website, www.arenasolutions.com. Personal Information is defined as data that can identify an individual. The policy also explains your options regarding the use of your personal information and how you can access and update it. All personal information collected through the website is shared with third parties only as described in this Privacy Policy.

Compliance and Data Protection

Arena Solutions PLM adheres to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, ensuring compliance with the applicable principles. The company is committed to safeguarding personal data received from the EU and Switzerland and adheres to the Privacy Shield Principles for all transfers of personal data. Arena is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission and may disclose data in response to lawful requests by public authorities.

Information Collection and Use

Arena collects contact information when you request a demo or sign up for events, along with log data and activity tracking automatically. The company uses this information to provide requested materials, updates on services, newsletters, and promotions. Technologies like cookies and tracking tools are employed for analysis, site improvements, and personalized experiences. Users can control cookie usage at the browser level.

Data Sharing and Security Measures

Arena shares information with service providers, sponsors, and partners under specific agreements. Personal information might also be disclosed based on legal requirements or anonymized for marketing purposes. Adequate security measures are in place to protect the confidentiality and integrity of personal data. While no method is 100% secure, Arena strives to ensure the highest level of protection for data.

Privacy Choices and Rights

Users have the right to access, update, or delete their personal information with Arena. Data transfer and retention policies ensure compliance with regulations. The company also respects users' preferences regarding targeted advertising and marketing communications. Opt-out mechanisms are provided for users who wish to control the use of their personal data.

Contact Information and Changes to Policy

For any inquiries regarding privacy or data protection, users can contact Arena via email, telephone, or postal mail. The company notifies users of any changes to the Privacy Policy and provides options to manage personal information accordingly. Additionally, the Privacy Policy addresses California Consumer Privacy Act (CCPA) compliance and provides guidance for exercising rights under the act.

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