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Products-Arena Solutions PLM

Arena Solutions PLM Issue Management: Enhancing Product Quality and Speeding Resolutions

Streamlined Resolution Process

In the fast-paced world of product development, resolving issues swiftly and accurately is crucial for successful product launches. Arena Solutions' issue management software, Arena Tickets, offers a comprehensive solution for tracking all product issues and enhancements. These issues are logged as tickets associated with the product record, ensuring a closed-loop resolution process.

Enhanced Visibility and Collaboration

With Arena PLM and QMS solutions, the issue management software allows users to capture, assign, track, and link tickets to relevant product records, quality process actions, project plans, requirements, and engineering changes. This enhanced visibility streamlines the resolution process, promotes collaboration, and fosters transparency within product teams, leading to continuous improvement and increased profitability.

Global Access and Team Collaboration

Arena Tickets enable global product teams to eliminate siloed tools and work on resolving issues and driving enhancements collaboratively. Cross-functional teams can submit, track, and collaborate on tickets at any time, leading to faster issue resolution and improved product quality. Sustaining development teams benefit from prioritizing and resolving issues to prevent costly errors or delays, while supply chain partners can collaborate round the clock to expedite product launches.

Seamless Integration and Efficiency

By connecting development processes to continuous improvement practices, Arena's issue management software ensures a seamless flow of managing issues and enhancement tickets in a unified system. The integrated links to affected product design records eliminate confusion and delays in resolving issues, ultimately speeding up product launches, reducing early production costs, and accelerating resolutions.

Customer Testimonial and Real-World Application

Feedback from satisfied customers like Danny Dosier, a Senior Buyer at RGB Spectrum, underscores the effectiveness of Arena's issue management software in streamlining the resolution process and maintaining clarity throughout the product development lifecycle. The ability to document and retrace every stage of development ensures that no questions go unanswered, particularly during critical R&D periods.

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