Transforming Patient Care with Cisco Full-Stack Observability at NYC Health + Hospitals

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Transforming Patient Care with Cisco Full-Stack Observability at NYC Health + Hospitals

Challenges Faced by NYC Health + Hospitals

NYC Health + Hospitals, being America's largest public healthcare system, faced challenges related to network slowdowns that hindered clinicians' collaboration and access to critical healthcare software. This was especially problematic for remote work scenarios, impacting patient care and operational efficiency.

Implementing Cisco AppDynamics Solution

To address these challenges, NYC Health + Hospitals implemented Cisco AppDynamics, providing visibility across the network, infrastructure, and end-user services. This enabled the organization to identify and resolve performance issues at the code level, ensuring seamless operations and improving clinical services.

Benefits of Full-Stack Observability Solution

The adoption of Cisco Full-Stack Observability resulted in accelerated and improved clinical services, such as faster radiology readings and enhanced emergency care through bedside ventilators. By reducing network downtime and empowering clinicians with cloud and AI solutions, NYC Health + Hospitals elevated its standard of care for millions of patients.

Embracing Healthcare Innovation with Technology

The partnership with Cisco allowed NYC Health + Hospitals to modernize its operations and embrace new healthcare technologies. By leveraging Full-Stack Observability, the organization enhanced its monitoring capabilities, leading to proactive performance management and faster issue resolution. This readiness positions NYC Health + Hospitals to continue adopting innovative solutions like AI for enhanced diagnosis and treatment.

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