Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-Amwell

Transform Healthcare with Amwell Converge™ Hybrid Care Platform

For Providers and Payers

The Amwell Converge™ platform offers a revolutionary solution that transforms traditional siloed telehealth transactions into integrated, informed experiences. By selecting individual or multiple solutions that work together seamlessly, providers and payers can power care through a single platform, ultimately enhancing healthcare for all. With a visit success rate of 98%, an impressive 99.9% uptime, and a 3X faster visit connection compared to the Amwell legacy system, the Converge platform ensures high-quality, efficient care delivery. Patients and providers alike have given it a thumbs-up rating of 90%.

Benefits of the Converge Platform

The Converge platform offers numerous benefits tailored to the needs of both payers and providers. For payers, it enables whole-member care, covering preventive, chronic, and behavioral health while enhancing member engagement through automated care programs and easy specialty care access. Payers can also gain valuable insights through custom reporting and expand clinical capacity by blending their provider network with Amwell Medical Group for national coverage. Furthermore, the platform enhances interoperability with its flexible architecture. For providers, the platform streamlines experiences by integrating workflows into the EHR, ensuring seamless patient health data connectivity and intelligently routing virtual consultations across various networks. Providers can extend virtual care capabilities in hospitals and facilities by integrating CarepointTM devices for enhanced connectivity.

Benefits for Consumers

Consumers benefit from the Converge platform through targeted marketing, virtual companion guidance, education, and a brand-focused experience. They can trust the platform with real-time eligibility checks, credentialed providers, short wait times, and transparent pricing. Additionally, consumers can ensure coverage with preferred providers, labs, and medications, while enjoying automated programs that span acute, longitudinal, and specialty care, including behavioral health. The platform empowers consumers with anytime, anywhere access and self-service capabilities, enhancing their overall healthcare experience.

Client Testimonials

Clients like Anthem National Accounts and Cabell Huntington Hospital have highlighted the value of the Amwell Converge platform in improving patient safety, care delivery, and operational efficiencies. Elevance Health expressed excitement about their partnership with Amwell, emphasizing the strategic growth of their digital healthcare strategy. These testimonials underscore the platform's ability to meet diverse healthcare needs while driving innovation and preparedness for the future.

Hybrid Care and Organizational Growth

By enabling hybrid care through the Converge platform, organizations like Intermountain Health have witnessed improved patient and provider experiences, operational efficiencies, and support for growth. The platform facilitates a seamless transition between in-person and virtual care, empowering healthcare organizations to evolve their approach, optimize care delivery, and foster community well-being.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDCovertime

Revolutionizing Healthcare with Amwell's Hybrid Care Solutions

Introduction to Amwell for Providers

Amwell's Converge™ platform offers revolutionary hybrid care solutions, seamlessly integrating in-person and virtual care. With automated chat guidance and digital programs for continuous care, Amwell provides a comprehensive digital experience that enhances the patient journey.

Read article

Enhancing Telehealth Efficiency with Amwell

Improving Operational Efficiency through Care Coordination

Amwell is at the forefront of enhancing telehealth efficiency by focusing on improving operational efficiency through care coordination and delivery. By streamlining processes and lowering costs, Amwell enables healthcare providers to deliver high-quality care more effectively. With their innovative solutions, Amwell is revolutionizing the way healthcare is delivered, making it more accessible and convenient for patients and providers alike.

Read article

Empowering Healthcare Providers with Amwell Specialty Consults

Enhancing Care Access and Response Times

Amwell Specialty Consults offer a solution to improve care access and response times by connecting remote providers with patients in various healthcare settings such as the ED, inpatient facilities, or other locations. This service facilitates seamless virtual consultations between providers, teams, and patients, leading to enhanced healthcare delivery.

Read article

Revolutionizing Healthcare Through Innovative Partnerships with Amwell

Who We Serve

Amwell serves a diverse range of clients, including Providers, Payers, Government entities, and Higher Education institutions. By catering to these varied sectors, Amwell ensures that its innovative solutions reach a broad spectrum of healthcare stakeholders, ultimately improving access to quality care.

Read article

Empowering Higher Education: Amwell's Comprehensive Behavioral Health Solution

Enhance Mental Health Support

Amwell's Comprehensive Behavioral Health solution for higher education institutions aims to enhance mental health support for students and faculty. By providing the right care at the right time, Amwell utilizes an extensive network of behavioral health providers and evidence-based digital wellbeing programs to offer engaging and personalized care at scale. This solution enables universities to address the mental health needs of their community effectively.

Read article