For Providers and Payers
The Amwell Converge™ platform offers a revolutionary solution that transforms traditional siloed telehealth transactions into integrated, informed experiences. By selecting individual or multiple solutions that work together seamlessly, providers and payers can power care through a single platform, ultimately enhancing healthcare for all. With a visit success rate of 98%, an impressive 99.9% uptime, and a 3X faster visit connection compared to the Amwell legacy system, the Converge platform ensures high-quality, efficient care delivery. Patients and providers alike have given it a thumbs-up rating of 90%.
Benefits of the Converge Platform
The Converge platform offers numerous benefits tailored to the needs of both payers and providers. For payers, it enables whole-member care, covering preventive, chronic, and behavioral health while enhancing member engagement through automated care programs and easy specialty care access. Payers can also gain valuable insights through custom reporting and expand clinical capacity by blending their provider network with Amwell Medical Group for national coverage. Furthermore, the platform enhances interoperability with its flexible architecture. For providers, the platform streamlines experiences by integrating workflows into the EHR, ensuring seamless patient health data connectivity and intelligently routing virtual consultations across various networks. Providers can extend virtual care capabilities in hospitals and facilities by integrating CarepointTM devices for enhanced connectivity.
Benefits for Consumers
Consumers benefit from the Converge platform through targeted marketing, virtual companion guidance, education, and a brand-focused experience. They can trust the platform with real-time eligibility checks, credentialed providers, short wait times, and transparent pricing. Additionally, consumers can ensure coverage with preferred providers, labs, and medications, while enjoying automated programs that span acute, longitudinal, and specialty care, including behavioral health. The platform empowers consumers with anytime, anywhere access and self-service capabilities, enhancing their overall healthcare experience.
Client Testimonials
Clients like Anthem National Accounts and Cabell Huntington Hospital have highlighted the value of the Amwell Converge platform in improving patient safety, care delivery, and operational efficiencies. Elevance Health expressed excitement about their partnership with Amwell, emphasizing the strategic growth of their digital healthcare strategy. These testimonials underscore the platform's ability to meet diverse healthcare needs while driving innovation and preparedness for the future.
Hybrid Care and Organizational Growth
By enabling hybrid care through the Converge platform, organizations like Intermountain Health have witnessed improved patient and provider experiences, operational efficiencies, and support for growth. The platform facilitates a seamless transition between in-person and virtual care, empowering healthcare organizations to evolve their approach, optimize care delivery, and foster community well-being.
Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive
seamless operations, and scale effortlessly for long-term success.
Book A Meeting To Setup A VDC