Altair One: Your Gateway to Success
Altair One serves as the central hub for accessing a wide range of resources provided by Altair. From managed licenses to the Altair One Marketplace and scalable HPC solutions, users can find everything they need through an Altair One account. This platform also offers an extensive library of technical content, fostering a collaborative environment where users can engage with the community and learning platforms to enhance their skills and knowledge.
Altair Learning: Comprehensive Training Resources
Altair Learning provides users with comprehensive training resources to kickstart their journey with Altair's products. Whether you prefer in-person, online, or self-paced sessions, Altair offers a variety of training plans tailored to meet your specific needs. Additionally, Altair can arrange in-person training sessions either at their regional offices or at your facility, ensuring a personalized learning experience that equips you with the necessary expertise.
Altair Community: Connect and Collaborate
The Altair Community serves as a vibrant platform that connects users with technical experts and product managers. By logging in with Altair One credentials, users can participate in forums, collaborate with peers, and stay updated on the latest product releases and events. Engaging with the community allows users to exchange insights, learn from others, and maximize the value of Altair's products through shared knowledge and experiences.
Altair Online Help: A Crucial Resource
Altair's online help resources provide users with a crucial support system when seeking technical assistance and guidance. From user manuals to step-by-step tutorials, the online help platform offers comprehensive information that empowers users to navigate through challenges and optimize their usage of Altair's tools and services. The intuitive navigation and user-friendly interface make it easy for users to find solutions and enhance their proficiency.
Altair How-To Channels: Quick Workflow References
Altair's How-To channels serve as quick references for addressing specific workflow inquiries or feature-related questions. These channels contain organized playlists that focus on illustrating different workflows and methods across engineering, data science, and IoT domains. While the How-To channels are valuable for quick insights, they are not meant to replace the in-depth resources provided through online help, product trainings, support portal, or community engagement.
Customer Support Portal: Direct Access to Technical Assistance
Altair's customer support portal, accessible through the Altair Community, offers a secure and user-friendly platform for commercial users to communicate with Altair's technical staff. Users can submit and track support cases, ensuring timely response and updates on their queries. The customer support portal enhances user experience by providing direct access to technical assistance and support resources.
Altair Academic Program: Empowering Education and Research
The Altair Academic Program is tailored to equip university students, faculty, and researchers with the tools they need to enhance their education and research. By offering free student edition licenses and support through the Altair Community, the Academic Program enables students to collaborate, engage with a supportive community, and leverage Altair's resources to further their learning journey. This program prepares students for the future by providing access to cutting-edge tools and support.
Support for Clients Serviced by Altair Channel Partners
For users serviced by Altair channel partners, support is available through these partners. Users can contact their channel partners for any technical support they require. If further assistance is needed, users can access additional support resources through Altair's website.
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