Empowering Professional Services Businesses with Accelo

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Empowering Professional Services Businesses with Accelo

Our Mission and Evolution

Accelo is dedicated to being the ultimate support system for professional services businesses, aiming to be the ally that helps overcome daily challenges and provide exceptional client service. Since our inception in 2011 in Wollongong, Australia, as AffinityLive Beta, we have progressed significantly. The establishment of our San Francisco office in 2011 expanded our horizons, while the rebranding to Accelo in 2015 focused on rapid product development. Furthermore, the subsequent opening of our Denver office in 2018 allowed us to better cater to professional services teams. In 2023, the introduction of Accelo v4 showcased our commitment to continuous improvement and innovation, preparing us for even greater strides ahead.

Recent Developments and Future Outlook

An essential milestone for Accelo came in 2024 with the acquisition by Bow River Capital. This partnership promises exciting advancements, including enhanced product features, global expansion, and more efficient service delivery for our clients. As we look forward, Accelo is poised to lead professional services businesses towards a future of elevated efficiency, transparency, and data-driven decision-making. We remain dedicated to innovating and supporting our clients with unparalleled solutions across diverse industries.

Our Experience and Commitment

Accelo's user base spans the globe, supporting tens of thousands of users with a remarkable 97% customer satisfaction rate. Our platform offers full implementation, 24/6 global support, and consultative services to ensure optimal utilization by every business. Additionally, our globally distributed team embodies strong values and a culture recognized by Built In Colorado as a Best Place to Work for five consecutive years. At Accelo, we continually strive to provide top-notch solutions and support to our clients, underscoring our commitment to excellence.

Our Values and Team Culture

Driven by core values like Care, Serve, Drive, Integrity, and Fulfillment, Accelo fosters a work environment that encourages personal growth, collaboration, and excellence. Our team members across the globe are united by a shared vision of client-centric work, where integrity, motivation, and fulfilment play vital roles. Through fostering relationships, supporting our communities, and pursuing excellence, Accelo cultivates a culture that values both professional achievement and personal well-being.

Join the Accelo Team

Accelo is more than just a software provider; it's a community of dedicated individuals working together to empower businesses and transform client experiences. If you're looking for a purpose-driven career with a team that values collaboration, innovation, and personal growth, explore our open positions and be part of a dynamic global team at Accelo. Join us in our mission to revolutionize professional services and create a future of smarter, more efficient work practices.

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Maximize Client Engagement with Accelo's Holistic Client Management Solution

Elevate Your Client Relationships

Accelo's Client Management features a 360° client view, empowering personalized connections to boost transparency within your team. By offering a holistic view of client interactions and history, Accelo enables personalized engagements that drive customer satisfaction. This comprehensive approach enhances client satisfaction, engagement, and visibility, creating a seamless experience for both clients and your team.

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Accelo Support Policy: Comprehensive Guide to Accelo's Support Offering

Welcome to Accelo Support

Accelo's support for the service includes both Technology and Application support, ensuring that the service operates satisfactorily as per the documentation. The support is provided by qualified engineers in a timely and professional manner, as outlined in the Accelo Support Policy and Terms.

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Simplify Payment Solutions with Accelo and Authorize.net

Efficient Payment Processing

Accelo, in partnership with Authorize.net, offers a seamless solution to help businesses streamline their payment processes. By adding an Authorize.net button to invoices, clients can easily and securely make payments, reducing collection time and ensuring quick receipt of funds. With this integration, you can effortlessly import and export data from various tools, making payment tracking and processing more efficient.

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Accelo Time Tracking: Optimizing Client Work Management with Accurate Time Insights

Accurate Time Tracking for Efficient Client Work

Accelo's time tracking software offers a comprehensive solution to connect your entire client journey, ensuring accurate capture of your team's efforts, automated timesheets, and precise billing for services rendered. By utilizing Accelo's time tracking features such as billable vs. non-billable time tracking, daily and weekly timesheets, email and meeting time capture, employee rates, and timers, businesses can streamline their time management processes and maximize productivity.

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Streamlining Expense Tracking and Billing with Accelo

Efficient Expense Management

Accelo offers a comprehensive solution for tracking and managing expenses, making client billing a clear and efficient process. By streamlining the way expenses are logged and billed for materials and services, Accelo eliminates the headache of managing multiple expenses for multiple clients.

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