Welcome to Knowledge Base!

KB at your finger tips

This is one stop global knowledge base where you can learn about all the products, solutions and support features.

Categories
All

Products-Accelo

Accelo: Comprehensive Terms of Service and Solution Overview

Overview of Accelo's Terms of Service

Accelo's Terms of Service outline the agreement between the Subscriber and Accelo, emphasizing the Subscriber's responsibilities, including procuring internet access, maintaining accurate registration information, protecting passwords, and compliance with applicable laws. The Subscriber must ensure the confidentiality of passwords and user names, use supported software, and follow secure data transmission protocols. Accelo does not own Subscriber Data but employs security measures to safeguard it. The agreement also highlights the restrictions on reverse engineering the Service, Subscriber's responsibility for obtaining and maintaining necessary equipment, and the Subscriber's role as a controller of personal data.

Data Protection and Confidentiality

Accelo and Subscriber agree to uphold Data Protection Laws, with Accelo responsible for maintaining safeguards for personal data shared through the Services, as detailed in the Accelo Privacy Policy. The agreement allows Accelo to use subprocessors to support service provision, with personal data processing taking place in approved jurisdictions. An important aspect involves Subscriber's ability to access, rectify, or delete personal data, with a clear process for data correction, deletion, and blocking outlined. Accelo commits to notifying Subscriber of any Security Incidents and cooperates during investigations to ensure compliance with data protection laws.

Payment Terms and Non-Payment Policies

The agreement stipulates that Fees for the Service are payable in advance and non-refundable, with automatic renewals based on the initial subscription term. Delinquent accounts are subject to interest charges and potential suspension or termination. Accelo reserves the right to charge unpaid fees to the Subscriber's credit card or issue invoices as necessary. Subscriber must ensure timely payment to avoid service suspension and potential data loss due to account delinquency.

Term, Termination, and Dispute Resolution

The Agreement commences upon the Effective Date and may include Initial and Renewal Terms based on the Order Form. Subscriber can request changes to the subscription, with specific notice requirements outlined. Termination may occur due to breaches, unauthorized usage, or non-payment. The agreement includes provisions for dispute resolution, including escalation steps, mediation, and eventual legal resolution. The parties commit to continued performance unless obligations are lawfully terminated or expired, ensuring service continuity during dispute resolution.

Liability, Indemnification, and Warranties

Accelo's liability is limited to the Fees paid by the Subscriber within the preceding twelve months, excluding certain damages like lost profits or data loss. Both parties provide indemnification for specific claims and agree to defend against third-party disputes. Accelo makes limited warranties regarding Service provision, while Subscriber assures accurate information provision and payment. The agreement disclaims implied warranties and outlines specific exclusion of damages and limitation of liability.


Stay Ahead in Today’s Competitive Market!
Unlock your company’s full potential with a Virtual Delivery Center (VDC). Gain specialized expertise, drive seamless operations, and scale effortlessly for long-term success.

Book A Meeting To Setup A VDCovertime

Enhancing Productivity with Accelo’s Google Workspace Integration

Effortlessly Track Your Email

Accelo's integration with Google Workspace allows you to seamlessly track your emails, freeing you from long threads and multiple inboxes. By viewing conversations in Accelo, you can utilize powerful privacy settings to ensure certain contacts remain confidential. This feature not only enhances organization but also simplifies email management within your workflow.

Read article

Maximizing Efficiency: Integrating Accelo with Your Tech Stack

Streamline Operations with Accelo Integrations

Accelo offers a seamless integration solution for businesses looking to enhance their operational efficiency. By connecting Accelo with your current tech stack, you can streamline your client work management, making it more efficient and productive. The platform allows you to connect your favorite tools to Accelo, empowering you to manage your projects, clients, and billing processes all in one place.

Read article

Accelo Video Library: Enhancing Your Workflow with Comprehensive Tutorials

General Settings Configuration

Accelo's video library offers an array of tutorials to enhance your workflow. One of the key features covered in the videos is the configuration of general settings. These tutorials delve into setting up your organization information and main settings to optimize your user experience. From basic configurations to more advanced settings, these videos provide a comprehensive guide to help you tailor Accelo to meet your specific needs.

Read article