Business Process Monitoring - Setup SAP SuccessFactors

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Business Process Monitoring - Setup SAP SuccessFactors

Business Process Monitoring - Setup of SAP SuccessFactors

Prerequisites

To configure the integration of SAP SuccessFactors into the Business Process Monitoring app in SAP Cloud ALM, you need to fulfill the following prerequisites

A user in SAP SuccessFactors for the OData integration
- Further information on the required user settings and authorizations can be found here
SAP SuccessFactors service has been successfully added to the SAP Cloud ALM Landscape Management

Setup Steps in SAP Cloud ALM

You can create the HTTP endpoint in the Landscape Management app by following these steps:

Open the Landscape Management application from the launchpad.
Select your SAP SuccessFactors service of Service Type SAP SuccessFactors HXM Suite.
Choose the Name of the Cloud Service.
Open the Properties tab and note down the data center name*
- To find the data center your tenant is located in please follow SAP Note 2776694 - How can SuccessFactors end users find the datacenter where the instance is located
On the tab Endpoints, choose the Add button to create a new endpoint.
Enter a description, e.g. Endpoint for Business Process Monitoring.
Choose the use case Business Process Monitoring.
Adjust the root URL: Enter the production system API URL for your data center
- You can find the URL in SAP Note 2215682 - SuccessFactors API URLs for different data centers.
Select the authentication method BASIC and enter the following parameters:
- User: <user>@<companyID>
- Password: The password for the user
- For detailed information on the required user, see SAP Note 2613670 OData Reference Guide
Choose Save.
After the successful activation, the data collection will start, and the SAP SuccessFactors tenant will appear in the Configuration pane in the Business Process Monitoring application.

* If the data center is not available or you don't know it, please refer to the HXM Cloud Operations Portal -> Reference URLs -> BizX Production URLs.

Setup Video

Set Up Business Process Monitoring for SAP SuccessFactors

Prerequisites for this video:
- Create an SFAPI user in SAP SuccessFactors as described here
- You need a user with the role "Business Process Monitoring Administrator" in SAP Cloud ALM

Business Process Monitoring Content

Business Process Monitoring - Content

In the below table you can find all Key Performance Indicators (KPIs) which are offered by Business Process Monitoring in SAP Cloud ALM for Operations out of the box.

The following End-to-End Processes:

Lead to Cash
Source to Pay
Design to Operate
Recruit to Retire

in the following SAP solutions are supported:

SAP S/4HANA Public Cloud Edition
SAP S/4HANA Private Cloud Edition
SAP S/4HANA On-Premise Edition
SAP Business Suite
SAP SuccessFactors

Key Performance Indicators

Process	Key Performance Indicator (KPI)	SAP Solution
Lead to Cash	Sales Document Item Creation to Invoice Creation	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Document Items Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents with Delivery Block	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents with Credit Block	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents Open and Overdue to Delivery	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Open Sales Documents	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Incomplete Sales Documents	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Missing Fields in Incomplete Sales Document Items	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Rejected Sales Document Items	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Documents with Billing Block	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Document Items Overdue for Billing	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Cancelling Sales Invoices	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Distinct Errors During Billing Due Runs	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Outbound Deliveries Overdue for Goods Issue	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Outbound Delivery Items Overdue for Goods Issue Posting	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Outbound Deliveries Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Deliveries Overdue for Billing	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Delivery Items Overdue for Billing	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Deliveries Overdue for Picking	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Throughput of Outbound Goods Movements	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Distinct Errors During Delivery Due Processing (Sales)	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Overdue Sales Schedule Line Items	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Invoices Not Posted to Accounting	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Overdue Open Items in Accounts Receivable (Customer Items)	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Invoice Line Items Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Sales Invoices Posted	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Financial Postings	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Financial Line Items Posted	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Exceptions During Payment Runs	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Payment Runs per Company Code	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Open Items in General Ledger Accounts (FI-GL)	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Lead to Cash	Customer Projects with Overdue "To Bill" Revenue	SAP S/4HANA Public Cloud Edition
Lead to Cash	Customer Projects with "To Write Off" Amount	SAP S/4HANA Public Cloud Edition
Lead to Cash	Customer Projects with "To Postpone" Amount	SAP S/4HANA Public Cloud Edition
Source to Pay	Purchase Order Items Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Open and Overdue Purchase Requisition Items	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Purchase Requisition Items Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Purchase Orders Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Open and Overdue Purchase Order Items	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Blocked Purchase Order Items	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Purchase Order Items Created After Invoice	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Throughput of Inbound Goods Movements	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Inbound Deliveries Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Inbound Deliveries Overdue for Goods Receipt	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Inbound Delivery Items Overdue for Goods Receipt Posting	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Supplier Invoice Items Blocked for Payment	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Supplier Invoices Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Source to Pay	Overdue Open Vendor Items in Accounts Payable	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Overdue for Final Confirmation	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Overdue for Delivery Completion	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Overdue for (Technical) Closure	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Overdue Production Orders Assigned to a Sales Document	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Overdue for Release	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Overdue for Final Confirmation	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Overdue for Delivery Completion	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Overdue for (Technical) Closure	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Overdue Process Orders Assigned to Sales	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Overdue for Release	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Planned Orders with Opening Date in the Past	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Failed Goods Movements During Production Order Confirmation	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Failed Goods Movements During Process Order Confirmation	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Process Orders Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Production Orders Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Design to Operate	Plant Maintenance Orders or Customer Service Orders Created	SAP S/4HANA Public Cloud Edition SAP S/4HANA Private Cloud Edition SAP S/4HANA On-Premise Edition SAP Business Suite
Recruit to Retire	Job Requisitions Created	SAP SuccessFactors
Recruit to Retire	Job Requisitions with Applications	SAP SuccessFactors
Recruit to Retire	Job Requisitions Without Applications	SAP SuccessFactors
Recruit to Retire	Job Requisitions Closed	SAP SuccessFactors
Recruit to Retire	Job Requisition to Hiring (Time to Hire)	SAP SuccessFactors
Recruit to Retire	Candidates Created	SAP SuccessFactors
Recruit to Retire	Job Applications Modified	SAP SuccessFactors
Recruit to Retire	Job Applications in Status "Applied"	SAP SuccessFactors
Recruit to Retire	Job Applications in Status "Not Applied"	SAP SuccessFactors
Recruit to Retire	Job Offers Created	SAP SuccessFactors
Recruit to Retire	Job Offers Pending	SAP SuccessFactors
Recruit to Retire	Job Letters Created	SAP SuccessFactors
Recruit to Retire	Job Letters Pending	SAP SuccessFactors
Recruit to Retire	Send Date of Offer Letter to Candidate Response	SAP SuccessFactors
Recruit to Retire	Contracts Created	SAP SuccessFactors
Recruit to Retire	Contracts Created to Employee Start Date	SAP SuccessFactors

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Business Process Monitoring Setup & Configuration

On this page you can find details on prerequisites, setup, housekeeping, and customer support details for Business Process Monitoring in SAP Cloud Application Lifecycle Management for operations.

Prerequisites

Before you can monitor your processes with Business Process Monitoring in SAP Cloud Application Lifecycle Management, you have to connect your subscribed SAP cloud services to your SAP Cloud ALM instance.

For SAP S/4HANA and SAP Business Suite you need ST-A/PI version > 01U_731.

Please follow the Enabling SAP Cloud ALM APIs guide in SAP Help  to retrieve your API keys (Clientid and Secret) and Host Name which you will need during the configuration.

Setup

To setup Business Process Monitoring please follow the monitoring setup guide:

SAP S/4HANA Public Cloud Edition
SAP S/4HANA Private Cloud Edition
SAP S/4HANA On-Premise Edition
SAP SuccessFactors
SAP Business Suite

Housekeeping

As a Process Monitoring Administrator , you can now manage the retention time of single business documents and aggregated data as follows:

Retention Time (days) for Single Executions : Defines the time period for which data is retained for single executions (detailed business documents) for throughput KPIs.

Enter a value between 1 and 30 that is up to half as high as the retention time of aggregated data.

Retention Time (days) for Aggregated Executions : Defines the time period for which data is retained in the aggregated data history. Once the retention time for aggregated executions has passed, the data is deleted.

Enter a value between 2 and 365 that is at least twice as high as the retention time of raw data.

The specified retention times are valid for all monitored systems and services.

Be aware that SAP provides you in fair usage concept 8 GB HANA memory per month. If you extend the given memory you might need to subscribe additional memory blocks with our BTP service SAP Cloud ALM memory extension.

Customer Support

In case you encounter problems using or setting up Business Process Monitoring in SAP Cloud ALM, please report an incident using the following component:

SV-CLM-OP-BPM – Business Process Monitoring

Please select your SAP Cloud ALM tenant when reporting the incident.

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Business Process Monitoring - Videos

How to Set Up Business Process Monitoring

SAP S/4HANA, SAP Business Suite, SAP Employee Central Payroll

Set Up Monitoring for SAP S/4 HANA, SAP Business Suite or SAP Employee Central Payroll

Prerequisites for this video:
- Download the SAP Cloud ALM service key
- Find prerequisites in the ABAP system here

SAP S/4HANA Cloud

Set Up Business Process Monitoring for SAP S/4HANA Cloud

Prerequisites for this video:
- Download the SAP Cloud ALM service key
- You need a user with the role
  SAP_BR_ADMINISTRATOR in your SAP S/4HANA Cloud tenant

SAP SuccessFactors

Set Up Business Process Monitoring for SAP SuccessFactors

Prerequisites for this video:
- Create an SFAPI user in SAP SuccessFactors as described here
- You need a user with the role "Business Process Monitoring Administrator" in SAP Cloud ALM

How to Configure Business Process Monitoring

Configure Alerting

Configure Alerting in Business Process Monitoring

Prerequisites for this video:
- You need a user with the role "Business Process Monitoring Administrator" in your SAP Cloud ALM tenant

How to Use Business Process Monitoring

SAP SuccessFactors

Use Business Process Monitoring for SAP SuccessFactors

Prerequisites for this video:
- You need a user with the role "Business Process Monitoring Consumer" in your SAP Cloud ALM tenant

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Integration & Exception Monitoring

The purpose of Integration & Exception Monitoring is to provide transparency for the data exchange processes. It supports the monitoring for peer-to-peer interfaces as well as interfaces using orchestration platforms and provides a unified user experience for all interface types using a common look-and-feel and handling pattern.

Integration & Exception Monitoring closes the gap between IT and Business. The correlation of integration artifacts provides end-to-end visibility in interface calls and message flows cross all involved cloud services and systems.

Users of Integration & Exception Monitoring can analyze the actual processing of interface calls and message flows including possible technical or business-driven root causes.

Integration & Exception Monitoring provides the following functionalities:

Message Monitoring
Message Search (Tracking)
Alerting on failed messages or exceptions

Features

Monitoring
Monitoring provides a detailed status overview per business system (not available in beta) and/or cloud components on the incoming/outgoing messages for different interfaces. Components can be organized in scenarios to describe message flow paths between them. Via drill down to single messages, customers can check individual issues and message details.
Alerting
Based on the collected data, alerts for certain error situations can be defined, e.g. messages in status ERROR on a specific component or in a specific scenario. Generated alerts are collected into the Alert Inbox. To analyze the alert, the user can drill down in the alert details to get information on the related message details. In the Alert Inbox, it is possible to perform actions like assign a processor, add comments, postpone, or confirm an alert.
Tracking
Tracking allows users to search and track single messages based on specific (business) context attributes like the order number, employee id, or similar context attributes. As a prerequisite (business) context information must be exposed by the relevant component and send together with the message's log fragments to SAP Cloud ALM. Examples are e.g. custom header attributes in SAP Cloud Platform Integration or a single message-id. The search is executed cross-component and cross-category.

Supported Products

SAP NetWeaver Application Server for ABAP (higher than 7.40)
SAP Ariba
SAP Batch Release Hub for Life Sciences
SAP BTP, ABAP environment
SAP BTP, Neo environment
*New* SAP Business ByDesign
SAP Business Suite
SAP Concur
SAP Field Service Management
SAP Fieldglass
SAP Integrated Business Planning for Supply Chain
SAP Integration Suite (Cloud Integration)
Integration Hub for Life Sciences

SAP Intelligent Asset Management
SAP Marketing Cloud
SAP Master Data Integration
SAP Mobile Services
*New* SAP Omnichannel Promotion Pricing
SAP Order Management foundation
SAP S/4HANA
SAP S/4HANA private cloud edition
SAP S/4HANA Cloud
SAP Sales & Service Cloud
SAP SuccessFactors
SAP SuccessFactors Employee Central Payroll

For setup details please follow the links provided on page Integration & Exception Monitoring - Setup & Configuration.

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SAP Integration Suite (Cloud Integration)

Available Monitoring Content

The following monitoring content is available for SAP Integration Suite (Cloud Integration):

Category	Type	Description
SAP Integration Suite Messages	Messages	Monitors status and performance of single messages send in SAP Integration Suite (Cloud Integration)
Integration Artifact Deployments	Exceptions	Monitors for exceptions in IFlows that render them not operational, like e.g. mapping errors

Prerequisites

Before starting the setup in SAP Integration Suite (Cloud Integration), you have to gather information on your company's SAP Cloud Integration tenant.

Depending on your findings, the setup will have to be performed differently.

The following video demonstrates how to find the necessary setup information for SAP Integration Suite (Cloud Integration).

A detailed description of all setup steps is provided in the sections below the video.

Collect Setup Information

The video explains how to check your SAP Integration Suite (Cloud Integration) platform and the identity provider to choose the correct follow-up video

Find your Operations Platform

Identify whether your SAP Integration Suite (Cloud Integration) tenant runs on Neo or on Cloud Foundry. To do so please check the URL of your tenant:

URL of a Neo tenant looks like: https://<tenant Id>-tmn. hci .<landscape>.hana.ondemand.com/
URL of a Cloud Foundry tenant looks like: https://<tenant Id>.<system id, e.g. it-cpi001>. cfapps .<landscape>.hana.ondemand.com/

Find your ID Provider

Check if your tenant uses the SAP ID service or a custom Identity Provider (IdP).

Go to the SAP BTP Cockpit → Access the subaccount used for SAP Cloud Integration → Security → Trust Configuration
Check if a custom IdP is used. If there is only the "Default Identity Provider" you are using the SAP ID Service.

Connect SAP Integration Suite to SAP Cloud ALM

Please choose the portal page for the connection of SAP Integration Suite (Cloud Integration) to SAP Cloud ALM depending on the operations platform your tenant runs on.

SAP Integration Suite (Cloud Integration) on Cloud Foundry
SAP Integration Suite (Cloud Integration) on Neo

Monitoring Setup

To learn how to configure the monitoring, follow the documentation on the page Integration & Exception Monitoring - Setup & Configuration.

Below you find category-specific information for the monitoring categories available for SAP Integration Suite (Cloud Integration).

Please note:

If an input help is available for the filter parameters, this input help is filled based on the messages and exceptions collected in SAP Cloud ALM so far.
If no filter is set up for the data collection, all messages or exceptions will be collected for the category.

SAP Integration Suite Messages

Available Events

Erroneous CPI Message Detected(Single): The event is created for each failed message in SAP CPI.
Erroneous CPI Messages Detected(Grouped): The event is created if one or more messages in SAP CPI failed since the last data collection.

Available Filters

Filters for Data Collection	Filters for Events
Status Status Group	Application Message Type Integration Artifact Name Integration Flow Name Package Id Package Name Receiver Sender Status Status Group Status Text

Integration Artifact Deployments

Available Events

Erroneous Integration Artifact: The event is created for an artifact deployment in an error state
Erroneous Integration Artifact Stateful Alert Notification: The event is created for an artifact deployment alert notification

Available Filters

Filters for Data Collection	Filters for Events
Coming soon.	Artifact Name Artifact ID Status

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