Wavetec
About
Welcome to Wavetec, the leading provider of end-to-end customer experience and queue management solutions. Our innovative solutions are tailored to meet the needs of various industries, such as banking, telecom, government, healthcare, airports, and airlines, retail, DMV, stock exchange, and education. We understand that each industry has its specific needs and requirements, which is why we offer solutions that cater to those needs.
Our solutions are categorized by industry and use case, making it easy for our clients to find the solutions that are relevant to them. Our industry-specific solutions have been designed to improve the customer experience and optimize operational efficiency.
For example, our queue management systems are equipped with virtual queuing, linear queuing, WhatsApp queuing, mobile queuing app, ticket dispenser, people counting, and customer feedback capabilities that provide customers with a seamless, stress-free experience. We offer a wide range of solutions under our SOLUTIONS menu, which includes customer flow management, appointment, and scheduling, digital signage, business analytics, and self-service kiosks.
Our appointment and scheduling solutions come with web and cloud appointment scheduling, and WhatsApp appointment capabilities, while our digital signage solutions are equipped with Donatello media player, Donatello Suite, Donatello Vertica, Donatello Video Wall, and LED display solutions. We are committed to providing our clients with world-class solutions and are constantly looking for ways to improve our offering.
Our business analytics solutions are equipped with Spectra and Via OS, which provide clients with valuable insights on customer behavior, flow, and service quality, enabling them to optimize their operations. At Wavetec, we value our clients, and that is why we offer exceptional support and resources under our COMPANY and RESOURCES menu.
Our About Us page provides you with an overview of our company, while our Why Wavetec section explains how our unique value propositions differentiate us from our competitors. We also offer our clients access to our blog, newsroom, customer stories, and customer experience examples, which are aimed at enhancing their knowledge and understanding of our solutions. Join us today and let us help you revolutionize your customer experience and queue management operations.
At Wavetec, we are committed to providing you with the best customer experience and queue management solutions that meet your needs and exceed your expectations.
Growth
Wavetec is an established company that has grown into a global provider of digital branch transformation solutions. With over 20,000 installations in 70 countries, the company has demonstrated significant growth and market penetration. Wavetec's expertise in utilizing AI, predictive analytics, and turnkey solutions showcases its evolution from a startup to an enterprise-level organization.
Achievements
Wavetec's key milestones include being appointed as NCR's Channel Partner, partnering with Meta as an Official Business Solution Provider, and collaborating with Banorte to implement WhatsApp Queuing in over 975 bank branches. These partnerships and initiatives highlight the company's success in expanding its market reach, driving customer satisfaction, and innovating within the industry.
Case Studies
Wavetec's case studies showcase its impact on businesses worldwide. Through its Queue Management, Self-Service Kiosks, WhatsApp Queuing, and Digital Signage solutions, the company has enabled clients to enhance customer experiences, drive profitability, and improve operational efficiency. These case studies highlight Wavetec's ability to address the evolving needs of different industries and deliver measurable results.
Key Events
Key events for Wavetec include its partnerships with industry giants like NCR and Meta, the implementation of innovative solutions like WhatsApp Queuing, and participation in industry events such as the RBR-hosted Banorte discussion. Additionally, the company's focus on customer success stories and digital transformation services reflects its dedication to staying at the forefront of technological advancements and market trends.
Socials
Website
Founded
-
Operating Status
Active
Industry
banking
telecom
government
healthcare
airports and airlines
headquarters
Address
Dubai, United Arab Emirates...
Country
United Arab Emirates
Employees
999
Key People
()
Services
queue management system
self service kiosks
digital signage
business analytics
customer flow management
Revenue
Operating Income
Stock Price
Why Setting Up a Virtual Delivery Center (VDC) Is Critical for Your Company’s Success
Achieving business success in today’s competitive landscape requires specialized expertise, seamless operations, and continuous innovation. Establishing a Virtual Delivery Center (VDC) can transform your company’s growth journey by ensuring efficiency, scalability, and long-term value.
Why Choose a VDC for Your Company?
1. Cost Optimization:
Save up to 70% on operational costs by leveraging remote teams and streamlined processes.
2. Expert Access:
Gain instant access to highly skilled professionals, ensuring faster and smoother project execution.
3. Scalable Teams:
Scale your team as business needs evolve, from initial project setup to long-term support.
4. Accelerated Timelines:
Leverage 24/7 global teams to reduce project delays and speed up implementation.
5. Continuous Support:
Ensure uninterrupted business performance with ongoing maintenance and updates.
Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us
Book A Meeting To Setup Your VDC
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Wavetec
-
Website
-
Founded
-
-
Address
Dubai, United Arab Emirates...
-
Country
United Arab Emirates
-
Number of employees
999+
About Wavetec
Welcome to Wavetec, the leading provider of end-to-end customer experience and queue management solutions. Our innovative solutions are tailored to meet the needs of various industries, such as banking, telecom, government, healthcare, airports, and airlines, retail, DMV, stock exchange, and education. We understand that each industry has its specific needs and requirements, which is why we offer solutions that cater to those needs.
Our solutions are categorized by industry and use case, making it easy for our clients to find the solutions that are relevant to them. Our industry-specific solutions have been designed to improve the customer experience and optimize operational efficiency.
For example, our queue management systems are equipped with virtual queuing, linear queuing, WhatsApp queuing, mobile queuing app, ticket dispenser, people counting, and customer feedback capabilities that provide customers with a seamless, stress-free experience. We offer a wide range of solutions under our SOLUTIONS menu, which includes customer flow management, appointment, and scheduling, digital signage, business analytics, and self-service kiosks.
Our appointment and scheduling solutions come with web and cloud appointment scheduling, and WhatsApp appointment capabilities, while our digital signage solutions are equipped with Donatello media player, Donatello Suite, Donatello Vertica, Donatello Video Wall, and LED display solutions. We are committed to providing our clients with world-class solutions and are constantly looking for ways to improve our offering.
Our business analytics solutions are equipped with Spectra and Via OS, which provide clients with valuable insights on customer behavior, flow, and service quality, enabling them to optimize their operations. At Wavetec, we value our clients, and that is why we offer exceptional support and resources under our COMPANY and RESOURCES menu.
Our About Us page provides you with an overview of our company, while our Why Wavetec section explains how our unique value propositions differentiate us from our competitors. We also offer our clients access to our blog, newsroom, customer stories, and customer experience examples, which are aimed at enhancing their knowledge and understanding of our solutions. Join us today and let us help you revolutionize your customer experience and queue management operations.
At Wavetec, we are committed to providing you with the best customer experience and queue management solutions that meet your needs and exceed your expectations.
Why Setting Up a Virtual Delivery Center (VDC) Is Critical for Your Company’s Success
Achieving business success in today’s competitive landscape requires specialized expertise, seamless operations, and continuous innovation. Establishing a Virtual Delivery Center (VDC) can transform your company’s growth journey by ensuring efficiency, scalability, and long-term value.
Why Choose a VDC for Your Company?
1. Cost Optimization:
Save up to 70% on operational costs by leveraging remote teams and streamlined processes.
2. Expert Access:
Gain instant access to highly skilled professionals, ensuring faster and smoother project execution.
3. Scalable Teams:
Scale your team as business needs evolve, from initial project setup to long-term support.
4. Accelerated Timelines:
Leverage 24/7 global teams to reduce project delays and speed up implementation.
5. Continuous Support:
Ensure uninterrupted business performance with ongoing maintenance and updates.
Unlock Business Success with a VDC By establishing a VDC, your company can overcome operational challenges, achieve seamless system integration, and maximize ROI. Stay ahead in today’s dynamic market with a future-ready business strategy powered by a Virtual Delivery Center. Learn More About Us
Book A Meeting To Setup Your VDC
