8x8, Inc. engages in the provision of enterprise communication solutions. It offers solutions to the business services, education, financial services, government, healthcare, and manufacturing industries. The company was founded in February 1987 and is headquartered in Campbell, CA.
8x8 is an established enterprise in the communication technology sector, providing solutions for contact centers and customer engagement. With over 3 million business users trusting their platform, 8x8 has solidified its position as a leader in the industry. The company continues to expand its global reach and enhance its offerings to cater to the evolving needs of customer-centric organizations.
8x8 has achieved significant milestones in its history, such as being named a Leader in the 2024 Gartner Magic Quadrant for UCaaS and being recognized in the 2023 Gartner CCaaS Magic Quadrant. The company's platform-wide 99.999% uptime SLA, 55+ supported countries, and 35+ data centers showcase its commitment to reliability and global scalability. Additionally, the seamless integrations with business and CRM apps like Microsoft Teams and Salesforce highlight 8x8's focus on enhancing user experience and productivity.
8x8 has been involved in numerous impactful projects, such as partnering with organizations to redefine customer experience metrics and enabling seamless communication across teams through its unified platform. Case studies showcase the tangible benefits that customers like Cape Air have experienced, such as improved call flow management and quick deployment of audio prompts. These projects highlight 8x8's ability to drive efficiency and customer satisfaction through its innovative solutions.
Key events in 8x8's history include being featured in the 2024 Gartner Magic Quadrant for UCaaS, releasing reports like the Customer Experience: 2030 Vision Report, and hosting quarterly product update webinars. The company's focus on enhancing customer experience and communication through its platform, integrations with leading business apps, and global reliability measures set it apart in the competitive market. 8x8's commitment to security, compliance, and sustainability further solidify its position as a trusted provider in the communication technology sector.
Samuel C. Wilson
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Active
Telecommunication Services
675 Creekside Way Campbell California 95008 United States...
United States
1,921
Andrew Frank Burton (Independent Director)
Kevin Kraus (Chief Financial Officer)
Bryan R. Martin (Chief Technology Officer)
743.94 M
$2.02
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743.94 M
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1,921+
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8x8, Inc. engages in the provision of enterprise communication solutions. It offers solutions to the business services, education, financial services, government, healthcare, and manufacturing industries. The company was founded in February 1987 and is headquartered in Campbell, CA.
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