About Electric Power Board of the Metropolitan Government of Nashville and Davidson County

Nashville Electric Service (NES) has been proudly serving Middle Tennessee since 1939, ensuring the city of Nashville receives safe and reliable power. As a vibrant hub of music, sports, business, research, and education, Nashville shines brightly in various fields. NES caters to the diverse needs of both residents and tourists, serving nearly 460,000 customers throughout Nashville, Davidson County, and parts of the surrounding six counties across a vast area of 700 square miles.

Ranked as one of the 11 largest utilities in the nation, NES employees dedicate themselves to managing and upkeeping nearly 5,900 miles of distribution and transmission lines daily. The organization partners with the Tennessee Valley Authority (TVA) to maintain a steady supply of electricity, ensuring that businesses and homes across the region receive power on a nonprofit basis.

NES has earned the prestigious Reliable Public Power Providers Diamond Award, signifying its commitment to providing safe and dependable electricity services. This recognition places NES among the top four percent of public utilities in the country. To adapt to the region's growing population, NES continually invests in infrastructure and technology upgrades.

The organization prioritizes customer feedback, creating initiatives like Music City Solar, Nashville's first community solar park, and the Home Uplift program to promote energy efficiency and sustainability. Recognized by the Arbor Day Foundation as a Tree Line USA utility, NES emphasizes quality tree care, worker training, and public education to ensure sustainable practices.

Collaborations with the Metro Tree Advisory Committee, Nashville Tree Foundation, and the Tennessee Urban Forestry Council further showcase NES's dedication to environmental stewardship. With nearly 1,000 committed employees, NES upholds its mission of delivering safe, reliable, and cost-effective power to all customers. The organization's core values center around a genuine commitment to service excellence.

For inquiries or assistance, customers can contact NES directly at 615-736-6900. The NES Electric Power Board comprises five members appointed by the Mayor of Nashville, bringing diverse backgrounds and expertise to guide the organization's strategic decisions. The board's open meetings offer transparency and invite public participation, showcasing NES's commitment to community engagement.

Teresa Broyles-Aplin, appointed as President and CEO in June 2022, leads NES with a wealth of financial and accounting experience. She has been recognized for her contributions to the business community, highlighting her leadership and expertise in the field. Through annual reports, NES shares fiscal insights and operational achievements, contributing to enhanced transparency and accountability.

For media inquiries or corporate communications, the NES Corporate Communications team can be contacted via email at media@nespower.com or by phone at 615-351-4530. In summary, Nashville Electric Service stands as a cornerstone of energy provision in Middle Tennessee, embodying a commitment to excellence, sustainability, and community engagement.

With a clear focus on customer satisfaction and operational efficiency, NES continues to illuminate the path for a brighter tomorrow in Music City.

Growth

Nashville Electric Service (NES) is an established utility company in the city of Nashville, operating in the scale-up stage. With a significant customer base and market presence, NES has been expanding its services and clean energy programs to meet the growing needs of the community. The company's focus on customer satisfaction and innovation has positioned it as a trusted provider in the region.

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Achievements

NES has achieved several milestones in its history, including substantial revenue growth through the implementation of efficient billing systems and online payment options. The company has also made significant strides in market penetration by introducing clean energy programs and providing valuable tips to customers to avoid scams. NES's commitment to community engagement and educational initiatives, such as participating in career fairs and offering electrical safety resources, has helped in expanding its customer base and enhancing its reputation.

Case Studies

NES has been involved in several notable projects, including the Music City Solar initiative and the implementation of NES Dark Fiber services. These projects have had a significant impact on enhancing energy efficiency, promoting renewable energy sources, and improving communication infrastructure in the region. By offering innovative solutions and reliable services, NES has demonstrated its commitment to driving positive change and meeting the evolving needs of its customers and the community.

Experience

Education

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