Tech Operations Intern

Provide hands-on IT operations support in a regulated environment. Log and track IT tickets using a help desk system. Assist onboarding/offboarding and user account management. Troubleshoot IT issues and escalate as needed. Assist CI/CD automation and deployment improvements. Support security practices and IT process documentation. Rising junior or senior in IT/CS or related coop program Background in IT, CS, cybersecurity or related field Experience with end-user IT support and ticket systems Familiar with Java or Python scripting Knowledge of CI/CD concepts and tools Strong communication and detail-oriented 100% remote within the United States EST hours alignment Hands-on IT ops experience and mentoring Professional development opportunities