Systems Ops Administrator Role

New

Skills

Apex CRM Analytics Data Quality Analysis Heroku Python Salesforce Administration Salesforce Automation Sales Operations SQL Tableau

Twilio is seeking a Systems Support & Data Operations Administrator to join our Global Sales organization. This role is essential for ensuring the integrity of Salesforce CPQ, OLM, and various Salesforce instances, while managing data quality and insights that propel our Sales organization forward.

Key Responsibilities
  • Manage user setup, roles, profiles, permissions, and security settings in Salesforce.
  • Serve as an escalation point for advanced user requests and troubleshoot complex issues.
  • Perform data audits to enhance firmographic information and resolve data issues.
  • Monitor and manage Salesforce case queues to meet SLAs, ensuring operational excellence.
  • Collaborate with various teams to drive automation initiatives that improve operational efficiency.
Required Skills & Qualifications
  • 3+ years of experience as a Salesforce Administrator with an active ADM-201 certification.
  • Experience in data quality analysis within complex systems.
  • Understanding of Sales Operations and data providers like ZoomInfo.
  • Technical skills to troubleshoot integrated system issues.
  • Excellent communication skills, with the ability to build relationships across the organization.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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