Public Safety QA Architect, Prepared by Axon

Architect AI-Driven QA Systems for Emergency Communications. Design automated QA frameworks that evaluate calls, radios, and workflows. Translate real-world policies into evaluation logic and scoring models. Configure scalable AI-driven quality monitoring across agencies. Bridge frontline users and engineering to align QA with operations. Lead adoption of AI-powered QA and training for telecommunicators and QA staff. Direct experience in emergency communications centers and QA programs. Deep familiarity with 911 call handling workflows, radio communications, and CAD systems. Experience evaluating calls, coaching telecommunicators, or running QA programs. Translate operational policies into structured evaluation logic, scoring models, and automation rules. Comfortable working with both technical teams and operational stakeholders. Strong systems thinking and ability to translate workflows into software configurations. 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support