Payment Operations Specialist -Amsterdam Office

Payment Screening: review payments to prevent fraud. Transaction Monitoring: detect unusual activity and surface risks. Fraud & Risk Management: investigate and escalate suspicious activity. Customer & Operations Support: resolve payment issues with clients. Cross-functional Operations: collaborate with Finance, Risk, Compliance, Product, Legal. Operational Projects: own ad-hoc initiatives and adapt to priorities. Bachelor’s degree in Business, Technology, Operations, or related field. 2-4 years in analytical, support or operations with a customer-facing component. Familiarity with card payments, refunds, disputes, KYC, or reconciliations. Strong analytical and problem-solving skills. Fluent in English with strong written and verbal communication. Comfortable operating in ambiguity and taking on broader scope. Full time - Fixed Term Contract Time to Recharge: unlimited PTO Work remotely for a maximum of 4 weeks per calendar year 2-week cross-functional onboarding program Cycle-to-work scheme (Swapfiets) or commuting reimbursement Beautiful office in central Amsterdam - rooftop garden