Operations Lead - Flexdrive

Analyze market data to meet Flexdrive OKRs and reduce fleet costs Lead Express Drive rental team; ensure training and processes are up to date Develop teammates with regular 1:1s and constructive feedback Optimize vehicle lifecycle to boost utilization and reduce downtime Own talent retention; onboard and hire for your local site Build strong vendor/partner relationships to improve vehicle quality Track record delivering great customer experiences 4 years managing Retail, customer service, or vehicle rental teams 3+ years managing hard assets in fleet management Experience managing vendors and partners Ability to coach and develop team members Excellent verbal and written communication skills Medical, dental, and vision insurance options Mental health benefits, 401(k) plan with company match Discretionary PTO for salaried, 15 days for hourly 18 weeks paid parental leave Subsidized commuter benefits

Key Responsibilities

• Analyze market data to meet Flexdrive OKRs and reduce fleet costs
• Lead Express Drive rental team; ensure training and processes are up to date
• Develop teammates with regular 1:1s and constructive feedback
• Optimize vehicle lifecycle to boost utilization and reduce downtime
• Own talent retention; onboard and hire for your local site
• Build strong vendor/partner relationships to improve vehicle quality
• Track record delivering great customer experiences

Required Skills & Qualifications

• 4 years managing Retail, customer service, or vehicle rental teams
• 3+ years managing hard assets in fleet management
• Experience managing vendors and partners
• Ability to coach and develop team members
• Excellent verbal and written communication skills