Junior/Middle Technical Support Engineer (Automotive)

Location Remote restrictions apply See all remote locations Salary Estimate N/A Seniority Junior Tech stacks Support Technical Support Automation Permanent role 25 days ago Job Description Provide 2-level technical support on out-of-office and weekend basis Securing agreed service levels in accordance with the Service Level Agreement (SLA) Monitoring of Infrastructure and Integration into other systems Incident and escalation reporting Maintaining and developing positive relationships with customers and colleagues Qualifications 1+ years of experience in technical support domain General technical background or equivalent education Understanding of standard ITSM processes (log and report incidents/problem) Upper-Intermediate level of English Readiness for night shifts Additional Information Open-minded and able to adapt Organized and structured Attentive to details