Dropship Partner Success Associate

New

Skills

Account Management Cross-Functional Collaboration Customer Success Data Analysis KPI Tracking Market Analysis Problem Solving Production Coordination Relationship Building Supplier Communication

As a Partner Success Associate for Dropship, you will play a pivotal role in managing core dropship accounts. You will be the primary contact for these accounts, driving retention and growth while ensuring we meet our account targets and KPIs.

Key Responsibilities
  • Manage core dropship accounts and serve as the primary contact.
  • Drive retention and growth by hitting account targets and KPIs.
  • Coordinate production timelines and communicate with suppliers about product insights, promotions, and opportunities.
  • Collaborate with Business Development to enhance supplier onboarding and experience.
  • Track forecasts with Supply and identify potential growth opportunities.
  • Ensure service quality, resolve issues, and promote partner adoption.
Requirements & Qualifications
  • Proven track record in customer success, loyalty, or program management.
  • Strong knowledge of streetwear and sneaker market trends.
  • Customer-focused with the ability to drive transformational change.
  • Ability to collaborate across global cross-functional teams.
  • Excellent relationship-building, listening, and influencing skills.
  • Able to translate complex ideas into actionable plans.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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