Customer Support Advocate (Spanish Speaking)

Champion customer satisfaction with urgency and care. Deliver seamless experiences for clients, Taskers, and partners. Prioritize needs with a customer-centric approach. Use feedback to improve satisfaction and service. Identify trends in inquiries to anticipate needs. Own issues and resolve them with proactive solutions. 1+ year in customer service. Fluency in Spanish. Fluency in English required. Strong problem-solving skills. Empathetic communication, written and verbal. Detail-oriented with commitment to top-notch service. Hybrid company with in-person connection. Diverse, supportive culture. Employer-paid health insurance + 401k match (US). Generous time off with two closure weeks. Product stipends and wellness/education stipends. IKEA discounts and reproductive health support.